🚀Squadcast has been recognized by G2 as a Category Leader in the IT Alerting category! Backed by immense customer love, advanced features, and the highest possible scores 💯— Squadcast has made it to the Leader Quadrant! This video offers all the related updates!

This video will give you an overview of the latest improvements supported by the Squadcast-Slack integration, which we hope will help in better collaboration and Incident Management.

This Incident Management has evolved considerably over the last decade, more so in the last few years. What was traditionally limited to having just an in-house on-call team and an alerting system, has now grown well beyond that to ensure Automation, Collaboration, Transparency, and Retrospection are deeply entrenched in Incident Response.

An Incident Details Page in Squadcast gives you a detailed overview of an incident right from when it is created till it is resolved.

Communication Channels help you add Video Call links, ChatOps links, and other external links to an incident. Additionally, you can create a dedicated Slack Channel for an incident using the Communications Card.

Alert Deduplication can help you reduce alert noise by organising and grouping alerts. It also provides easy access to similar alerts when needed. This video on Alert Deduplication rules will help you define Deduplication Rules for each Service in Squadcast. Alerts will get deduplicated when these rules evaluate true for an incoming incident.

This video explains how Maintenance Mode enables you to reduce alert noise during the scheduled maintenance window and how alert notifications for false-positive incidents can be suppressed during Maintenance windows.

You can integrate Squadcast and Slack to collaborate efficiently with your team while working on incidents. Squadcast sends a notification to the configured Slack Channel as soon as an incident is triggered.

This video will help you install and configure the Squadcast extension for Jira Cloud & Jira Server. It will help you create tickets in Jira projects whenever there is an incident in Squadcast. Also, learn to automatically or manually sync the status bidirectionally.

Teams using MS Teams can now integrate with Squadcast and easily Acknowledge, Resolve & Reassign incidents using MS Teams. You can configure Squadcast to send a notification to the configured MS Teams channel as soon as an incident is triggered.