In this video, you will understand how to set up Weekly On-call rotational shifts for both Business and Non-business hours on Squadcast.

In this video, you will understand how to set up Weekly Schedules for your team's On-Call rotations on Squadcast.

Event Tagging is a rule-based, auto-tagging system with which you can define customized tags based on incident payloads, that get automatically assigned to incidents when they are triggered. Auto-add relevant information like priority, severity or alert type to make incoming incidents context-rich. Route alerts to the right responder(s) based on the tags they carry

An escalation policy is a collection of rules used to define how and when an incident should be escalated. In Squadcast an Incident escalation happens when a responder hands off the task/incident to another member, and this handoff is subject to specific rules. This video explains how to set up Escalation Policies, and Round Robin Incident Assignment Strategy in Squadcast.

Teams using MS Teams can now integrate with Squadcast and easily Acknowledge, Resolve & Reassign incidents using MS Teams. You can configure Squadcast to send a notification to the configured MS Teams channel as soon as an incident is triggered.

Alert Routing allows you to configure Routing Rules to ensure that alerts are routed to the right responder with the help of event tags attached to them. This video explains how you can utilise Routing rules to create various incident routing flows.

You can integrate Squadcast and Slack to collaborate efficiently with your team while working on incidents. Squadcast sends a notification to the configured Slack Channel as soon as an incident is triggered.

Alert suppression can help you avoid alert fatigue by suppressing notifications for non-actionable alerts. Squadcast will suppress the incidents that match any of the Suppression Rules you create for your Services. These incidents will go into the Suppressed state and you will not get any notifications for them.