IT analytics in 90 seconds: Identify problematic asset combinations
Leverage Analytics Plus' correlated insights on IT assets and help desk incidents to effectively curb the usage of problematic hardware and software assets.
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IT analytics in 90 seconds: Improve IT supply chain management
Streamline your asset procurement process by leveraging Analytics Plus' AI-driven forecasting engine.
IT analytics in 90 seconds: Improve technician proficiency with ease
A lack of sufficiently skilled technicians results in ticket escalations, long resolution times, and request reopens. Identify and effectively bridge your technicians' skills gaps using Analytics Plus reports.
Happiest Minds Technologies streamlines reporting for NOC and SOC using Analytics Plus
Sujith Ramesh, Technical Manager, ITOM and ITSM, Happiest Minds Technologies talks about how ManageEngine Analytics Plus has helped the company gather meaningful insights into their IT data. He also shares about how they've been able to cut down reporting from days to a few hours using Analytics Plus.
ManageEngine turns 20 | This is our story
ManageEngine turns 20 this year and we want to take this opportunity to thank our customers, who have made this journey so special. In this video, our leadership team takes you through the journey of ManageEngine, from its inception to the road ahead. Our leaders discuss the role our customers have played in creating and perfecting solutions to help simplify your IT needs and how your input and feedback has not only shaped us into the organization we are today, but continues to prepare us for the future.
Harness the power of cloud with ManageEngine
Organizations around the globe are racing to move their businesses to the cloud. ManageEngine’s suite of cloud-ready and cloud-native IT management solutions supports multi-cloud and hybrid infrastructures so you can enjoy seamless business continuity when moving to the cloud.
S2E4: How to integrate ServiceDesk Plus Cloud with Microsoft 365 - Masterclass 2022
Learn how to deliver unified service management from your virtual workspace by integrating ServiceDesk Plus with the Microsoft environment. Elevate user experience by facilitating collaboration, multiplying touchpoints with your service desk, managing requests, tracking technician availability and more.
S2E4: Integrating ServiceDesk Plus with Microsoft 365 ecosystem - Masterclass 2022
Learn how you can enable enterprise service desks to manage tickets and other business functions from a single console. Integrate ServiceDesk Plus with the Microsoft ecosystem to perform various ticket actions and resolve them swiftly. Watch related videos Follow us on social.
IT analytics in 90 seconds: Curb ticket costs with effective ticket assignment
It's no secret that a service desk is often considered IT's biggest cost center. Curb help desk costs by streamlining ticket assignments using Analytics Plus reports.
Thinking Tech: A look at how technologies influence the way we interact at the workplace
Time flies by. Not long ago, companies had difficulty communicating across the organization and often had to deal with a lot of paperwork to do so. Technology has helped businesses make life simpler for employees, create an efficient working ecosystem, and work at a global level. But how much do these ever-growing technologies impact the way we interact at work?