Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty's Zendesk Integration enhances communication between engineering and support teams by providing visibility to high-impact incidents via the PagerDuty Status Dashboard that is integrated into the Zendesk interface. Automate workflows for a fast-paced support team and provide the right level of information so they can interact knowledgeably with their customers while also reducing time and effort.

Learn about and see how PagerDuty, Salesforce Service Cloud, and Slack empower collaboration across your organization to accelerate time to resolution. Proactively improve customer satisfaction in real time and break down silos to connect customer service teams with engineering teams to address incidents quickly when seconds matter. Enjoy greater control when resolving issues and anticipating customers' needs through an incident command console that gives customer service agents and stakeholders instant updates on critical, customer-impacting issues.

Deepak and Kelsey have a long history in a shared industry — they both worked at Puppet when it was still called Puppet Labs, and collaborated on some of the most exciting projects that made Puppet what it is today. Join Deepak and Kelsey for a fireside chat during which they’ll discuss the evolution of configuration management and automation, how their careers have overlapped and diverged, and what they envision for the future of cloud and ops.

What are Application Private Networks? An Application Private Network (APN) is a private, encrypted network running in parallel with your standard network - essentially a VPN for your application.

On today's episode of the Network AF podcast, Avi welcomes Elliot Noss, President, and CEO of Tucows. Elliot has a love and passion for the internet that started the moment he was introduced to it. This passion comes through as he discusses his goals in networking and the positive change he wants to make in solving cybercrime issues at the DNS level. Not only is Elliot an expert in networking, but also a great leader. He shares insight into the importance of providing exceptional customer support and how it starts with building a culture around passionate people at Tucows. Watch it now!

Did you know, 86% of customers are willing to pay more for an amazing user experience . But how do you ensure your applications are always performing at their best? Slow performance in your applications can significantly impact employee productivity and end-user experience. With 2 Steps you can increase your observability across your applications and are not limited to only monitoring web applications.

The questions answered here.

Deploy Apps with Kubernetes on Lightweight Edge Devices in Minutes D2iQ Kubernetes Platform (DKP) provides centralized observability, federated management, and governance over a wide expanse of Enterprise Kubernetes resources, including those for IoT devices and edge deployments. DKP works around the compute resource and connectivity limitations to ensure zero downtime. This flexibility gives teams the ability to deliver scale, security, consistency, and operational efficiency to the edge, while ensuring lifecycle management, unified policy and better performance insight.

Kubernetes pre-packaged with best-of-breed components for development and production Developed to address the broad issues caused by cluster sprawl, D2iQ Kubernetes Platform (DKP) is a federated management plane that provides centralized visibility and unified control of disparate Kubernetes clusters across an organization’s on-premise, cloud, and hybrid cloud footprint.