The video explores the difference between incident management and problem management in modern organizations. It describes a common scenario where operations teams focus on immediate fixes, like rebooting systems, without addressing the root causes. Once the immediate issue is resolved, these teams pass the incident report to the developers, who are then responsible for digging deeper to prevent future occurrences.
Effective incident management involves not just responding to incidents but also detecting them early and preparing for future occurrences to minimize impact.
In this video, we talk through some of the nuances of incident management and problem management, why it's better to think of them as one, and how having more responsibility on teams to build and run their software and systems makes sense.
There's lots of great reasons to run OTel agents as aggregator / gateway collectors. In this video we discuss 4 of the most common! About ObservIQ: observIQ brings clarity and control to our customer's existing observability chaos. How? Through an observability pipeline: a fast, powerful and intuitive orchestration engine built for the modern observability team. Our product is designed to help teams significantly reduce cost, simplify collection, and standardize their observability data.
Principal Product Manager Frank Emery joins us to share some insights and best practices for PagerDuty's Event Orchestration tool. Get the most out of these powerful EO features!
Senior Developer Advocates Nicole van der Hoeven and Usman Ahmad talk about how to deploy Grafana on Kubernetes for beginners: what Kubernetes is, how it's an evolution of distributed computing, what its relationship to Docker is, other things you might need to know to work with Kubernetes, and how you can deploy Grafana on your own Kubernetes clusters.
Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.