Operations | Monitoring | ITSM | DevOps | Cloud

Operations - Past, Present and Glorious Future

People with infrastructure experience and operational experience like “DevOps Engineer”, “SRE”, “Platform Engineer” have started to see those two skill sets diverge. It’s not very clear what that split means for these skilled technical people as they approach the next phase of their careers.

Setting Up AppSignal Monitoring for a Ruby on Rails Application

He covers installation and setup, how to troubleshoot and fix performance issues, specifically showing a common use-case with N+1 queries. He then shows AppSignal's Sidekiq integration along with its magic dashboard, managing and reporting anomalies, custom instrumentation, and how to handle error reporting.. Here's the timeline.

Building your modern SIEM, Unique security requirements for cloud and modern technologies

Digital transformation has changed the attack surface, and organizations are generating more data than ever before. What does this mean from a security standpoint? Attend this session and hear more about what makes a modern SaaS SIEM solution and why it’s critical for detecting threats across your hybrid and multi-cloud infrastructures. Finally, we’ll explore what tomorrow’s SIEM might look like.

Building an enterprise service desk with multiple service desk instances on ServiceDesk Plus

In this session of the #Masterclass: Advanced Series, we'll look at how enterprise service management (#ESM) works in ServiceDesk Plus. You will learn how to integrate and manage different instances for different business functions using ServiceDesk Plus' ESM features. Watch the video to learn the fundamentals of building your own enterprise service desk and running it efficiently with #ServiceDeskPlus.