Operations | Monitoring | ITSM | DevOps | Cloud

DORA's data shows that as AI adoption goes up, individual effectiveness rises, and so does software delivery instability: more rollbacks and more unplanned rework. Nathen Harvey of Google's DORA team explains why AI acts as an amplifier of whatever system you already have. He walks through the seven capabilities that separate teams getting real gains from teams drowning in downstream chaos. He also argues that the risks stopping you from shipping AI-built work should become your platform roadmap.

AI can write 1,100 lines of code for a loading spinner in five minutes. Your change board still meets once a week. Karthik Jayaraman, VP of Information Technology at Fiserv, explains what happens when code generation speeds up and everything downstream stays the same. He covers why "human in the loop" doesn't scale, why handing all review to AI backfires, and why an agent told not to touch production needs a boundary it can't cross, not just an instruction.

Turns out telling coding agents what to do over and over again doesn't actually make them better at fixing CI failures.

Onboarding a new client shouldn't mean rebuilding the same dashboards by hand. Live demos show how our MCP server (in preview) hands that work to AI, built for MSPs, but relevant to any team automating dashboards and reporting.

How close are IT teams to total observability? See how SquaredUp uses AI to build plugins and dashboards, spot anomalies, connect data across tools, and set up monitoring from a single prompt.

In this Pyroscope community call, we look at what eBPF is, where it came from, and how the OpenTelemetry eBPF profiler uses it to profile supported workloads without application code changes.

Is an app holding your camera hostage? NinjaOne Remote connects fast, gives you full visibility, and lets you fix it securely. Nothing squats on your computer rent-free. Big shout-out to Marcus Hinojoz (TheITGamer on Instagram) for teaming up with us on this one. Learn more at ninjaone.com.

Publish internal and external status page updates without leaving your Slack incident channel. SRE Agent brings in Scribe Agent to capture the bridge call and channel discussion, drafts the update from that context, and surfaces it in Slack for a responder to review and publish. Stakeholders stay informed. Responders stay on the fix. Now in rolling GA for customers using Slack and Status Pages.#IncidentManagement.

All PagerDuty docs now live in one place, with single search across 1,200 machine-readable pages for faster, more accurate answers.

PagerDuty’s October Product Drop is here! Includes PagerDuty Docs (GA), AI-Powered Incident Communications (in rolling GA) and RBA/Rundeck MCP Server (GA).