Microsoft 365

The latest News and Information on Microsoft 365 and related technologies.

How to Ensure Microsoft Teams PSTN Connectivity and Monitor its Service Quality

Apr 29, 2022 By Martello Technologies In Martello Technologies

Dependence on Microsoft Teams has never been greater, and the pressure is on for IT teams to deliver exceptional user experiences – anytime, anywhere. In this series of videos, we explore the most common Microsoft Teams performance use cases that our customers managed with our help. Our Microsoft Teams monitoring solution enables the IT to prioritize and resolve problems to optimize the performance of Microsoft Teams, Microsoft Office 365 and business applications delivered to the business lines and customers.

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How to Easily Manage Microsoft Teams Device Compliance

Apr 29, 2022 By Martello Technologies In Martello Technologies

Dependence on Microsoft Teams has never been greater, and the pressure is on for IT teams to deliver exceptional user experiences – anytime, anywhere. In this series of videos, we explore the most common Microsoft Teams performance use cases that our customers managed with our help. Our Microsoft Teams monitoring solution enables the IT to prioritize and resolve problems to optimize the performance of Microsoft Teams, Microsoft Office 365 and business applications delivered to the business lines and customers.

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How to Ensure Microsoft Teams Voice Quality for VIPs

Apr 28, 2022 By Martello Technologies In Martello Technologies

Dependence on Microsoft Teams has never been greater, and the pressure is on for IT teams to deliver exceptional user experiences – anytime, anywhere.

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Optimizing Microsoft Teams PSTN for the Hybrid Workforce

Apr 27, 2022 By Martello Technologies In Martello Technologies

Martello Vantage DX™ enables IT teams to understand and share Microsoft Teams user experience metrics with every stakeholder involved in the service delivery. Gain insight into Microsoft Teams’ telephony user experience; whether the calls are direct or using PSTN connectivity such as Calling Plans, Direct Routing or Operator Connect.

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Make the Most of Microsoft Teams and PSTN - Turn Complexity into Communication

Apr 26, 2022 By Martello Technologies In Martello Technologies

With the participation of Cam Smith, Microsoft Teams Product Manager at Microsoft Canada.

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NiCE Active 365 Management Pack 4.0 released

Apr 25, 2022 By NiCE IT Mgmt In NiCE IT Mgmt

Microsoft 365 services help companies worldwide improve business and revenue by providing best in class digital workspace experience. The NiCE Active 365 Management Pack complements this by advanced M365 monitoring such as full Teams Call analysis integrated into Microsoft SCOM. Advanced monitoring and analytics help you reveal unwanted micro-events influencing the health and performance of the system and its users.

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Ribbon Partners with Microsoft to Enable Service Providers to Automate and Accelerate Microsoft Operator Connect Deployments

Apr 19, 2022 By Ribbon In Ribbon

Microsoft Operator Connect Accelerator leverages enhanced Ribbon Connect service to enable communications service providers to strengthen their telecom offerings for Microsoft Teams.

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Optimize Device Refresh with Digital Experience Monitoring

Apr 1, 2022 By Mark Yohai In Exoprise

Last year, during our Work Anywhere webinar, Forrester analyst Andrew Hewitt said that 51% of the technology teams focused on providing the right technology to enhance the employee experience. By 2021, the entire IT organization saw the need to support a flexible digital workplace with appropriate devices, wherever employees were located. According to computer economics, hardware such as PCs, laptops, and mobile devices age every four years. Therefore, device refresh becomes an important planning activity for support teams in keeping their knowledge workers productive and reducing the total cost of ownership (TCO).

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Optimizing Microsoft Teams Phone for the Hybrid Workforce

Mar 31, 2022 By Martello Technologies

Download this eBook to learn how to ensure your mix of Teams, PSTN, and internal telephony infrastructure thrive while increasing your visibility into the source of any service delivery issues.

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Troubleshooting SCOM 2022 Teams Integration

Mar 24, 2022 By Charlotte Wyld In Cookdown

When we were setting SCOM 2022 Teams integration in our environment these are some of the issues and fixes we discovered. For the full setup guide for SCOM 2022, or if you are looking for integrations for older versions of SCOM (2012 R2+) or more functionality, such as bi-directional sync, check out our blog on ‘How does SCOM 2022’s native Microsoft Teams Integration Work?’

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