The current period, with so many working from home due to the global Covid-19 pandemic, has seen a considerable increase in cloud communications consumption. Microsoft Teams’ daily active user count alone has more than doubled in approximately a month. As a long-time partner of Microsoft, Ribbon and our partners have been on the front lines helping organizations keep their communications robust and available during this time.

Businesses around the world have been forced to adopt remote working policies in response to the COVID-19 outbreak. In just two months, a vast number of employees around the world shifted to a work-from-home environment. Although some businesses already had many of their IT operations available on the cloud before the pandemic—with the help of cloud-hosted email and collaboration suites such as Office 365—no one expected such a sudden and widespread transition into teleworking.

If your organization is like virtually every other in the world (including ours!), you use a mix of Microsoft products in your productivity stack, possibly including SharePoint, Office 365 and OneDrive. But you probably also rely on a variety of other applications, maybe even mingling in “competing” tools like G Suite or Dropbox, in addition to complementary tools like Zendesk or GitHub.