Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

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Taking down (and restoring) the Raygun ingestion API

In a world where Software as a Service (SaaS) products are integral to daily life, maintaining uninterrupted service for end-users is paramount. However, stuff happens. When it does, our most valuable response (other than restoring service ASAP) is to review the series of events that led up to the incident and learn from them. On August 25th, 2023, at 7:02 AM NZT, Raygun experienced a significant incident that impacted our API ingestion cluster, leading to an outage lasting approximately 1 hour and 15 minutes. While this wasn't fun for anyone involved, this incident did prove to be a valuable learning experience, shedding light on the importance of infrastructure management and resilience.

The Role of Generative AI and Large Language Models in IT Operations

Artificial intelligence, particularly generative AI and large language models have changed how we approach IT operations, cybersecurity, and observability. And though we can point to measurable benefits and outcomes from applying LLMs to ITOps, there is also a lot of speculation to deal with. Phillip Gervasi, Director of Technical Evangelism at Kentik, and Christoph Pfister, Chief Product Officer at Kentik, discuss what generative AI and LLMs are, how they can be used to improve IT operations, and what the future might hold.

Logic App Best Practices, Tips, and Tricks: #37 How to get distinct values from an array?

Welcome again to another Logic Apps Best Practices, Tips, and Tricks. In my previous blog posts, I discussed some of the essential best practices you should have while working with the Azure Logic App. Today, I will speak about another helpful Best Practice, Tips, and Tricks that you must consider while designing your business processes (Logic Apps): How do we get distinct values from an array or repeating structure?

What is IT Asset Management (ITAM)?

Organizations collect technologies like kids collecting baseball cards. As a company’s IT strategy matures, it adds new technologies to supplement previously existing ones, just like kids add new rookie cards to their collections of classics. While kids can leave their baseball cards randomly piled in a shoebox, organizations need to carefully identify and track their IT assets so that they can appropriately manage digital performance and cybersecurity.

How To Recover a Cribl Stream Instance Without GitOps/GitHub

When Cribl Stream becomes the center of your data universe, your individual settings, routes, pipelines, and packs become a critical aspect of your work. What happens if you lose access to the UI? If you are on a licensed version of Cribl Stream backing up the work that you are in Sources, Destinations, Routes, Pipelines, and Packs would be done easily using the GitOps remote repo.

Okta evolving situation: Am I impacted?

Cybersecurity is never boring. In recent months, we’ve seen major cyberattacks on Las Vegas casinos and expanded SEC cybersecurity disclosure rules are top of mind. Is it any wonder we consistently recommend taking a proactive approach to secure your environment with a defense-in-depth strategy and appropriate monitoring? News outlets reported the recent compromise at the Identity and Authentication (IAM) firm, Okta.

How Uber Freight Powers Intelligent Logistics with Datadog

Thiyagarajan Anandan, Uber Freight, shares how he and his team have created a center of excellence for monitoring and DevOps culture. Uber Freight, a division of Uber, delivers an end-to-end enterprise suite of Relational Logistics to advance supply chains and move the world’s goods. With more than 1,000 shippers across $18B freight under management (FUM), it’s critical for Uber Freight to provide a 99.99% uptime for its shippers and customers. Since migrating to the Datadog platform, Uber Freight for the first time has unlocked the full breadth and depth of their systems, thereby significantly decreasing MTTR/MTTD and delivering an improved customer experience.