Operations | Monitoring | ITSM | DevOps | Cloud

Understanding Metrics, Logs, Events and Traces - the key pillars of observability and their pros and cons for SRE and DevOps teams.

Do you know what your website users are really experiencing? Are they satisfied with your website's performance? Are they able to easily navigate and find what they're looking for? Real User Monitoring (RUM) is a powerful technique that can answer these questions and more. By collecting and analysing data on real user interactions, RUM provides valuable insights into user behaviour, website or application performance, and overall user experience.

Missed our latest webinar on FinOps for MSPs? We’ve got you covered! This blog post will cover what the FinOps experts discussed and the main things to remember. FinOps are revolutionizing MSP operations by adding a data-driven approach to cost management. This method helps MSPs optimize their cloud usage, provide white-glove support to customers, and give visibility on their expenses.

Before we dive into the nitty-gritty of incident management, let’s look a bit closer at the actual meaning of ‘incident.’ In the world of IT service management, the official definition for ‘incident’ is an “unplanned interruption to an IT service or reduction in the quality of an IT service.” Whether that means a slowdown in response time or a total system crash, you’re looking at an incident.

The use of virtualization in modern computing is becoming indispensable. Virtualization allows users to operate numerous operating systems on a single physical machine, which boosts productivity, lowers costs, and makes maintenance easier. But It's crucial to conduct periodic checks on a Linux virtual machine to make sure it's operating smoothly and effectively.

If you’re looking for a short answer on OpenSearch vs Solr, here’s a flow chart: We normally recommend the one you (or your team) already know or the prefer because, for most projects, there’s not that much in it in terms of features. Both search engines are well supported and have strong communities behind them. That said, there are significant differences, too.

Thank you for being part of this year’s SCOMathon, covering 11 hours of pure Microsoft System Center Operations Manager topics delivered by leading subject matter experts. To take you even further on your exciting SCOM journey, NiCE offers free, one-to-one Azure SCOM MI consulting tailored to your technical expertise. Monitoring with Azure SCOM MI and the good old on-prem SCOM environments is clearly seeing a hype.