Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to announce the general availability of the LogDNA Agent 3.3, which introduces Linux and ARM64 support to our Rust Agent. This new support in our Rust Agent provides improved performance and enables a few features previously only available for our Kubernetes customers, such as various configurations within the Agent and the ability to run as a non-root user. Additionally, we have added in Prometheus Metrics that help provide insights into your Agent.

NiCE has achieved the Microsoft Co-Sell Ready status with its Microsoft 365 Service monitoring solutions for Teams, SharePoint, OneDrive, and Exchange. Microsoft’s global network of internal and partner executives utilizes the Microsoft Co-Sell Ready status to identify Microsoft accredited solutions. Co-Sell Ready partners are a selected group of software vendors meeting Microsoft technical and business standards delivering optimized and secured solutions.

Log observability and monitoring are terms often used interchangeably, but really they describe two approaches to solving and understanding different things. Observability refers to the ability to understand the state of a complex system (or series of systems) without needing to make any changes or deploy new code.

Visualizing log data is one of the biggest perks of using good log management software. Data is many businesses’ most critical asset. But, without proper use, a business’ data becomes just an artifact and no longer an asset. Visualization and analysis are the end goals of collating log data from their sources. The need for visualization arises from the fact that we intuitively process visual information faster than a random jumble of numbers and letters.