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The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Traceroute vs. Ping: When to Use Each

Let’s talk about the most fundamental network diagnostic tools: ping and traceroute. These command-line utilities have been the backbone of network troubleshooting for decades, yet many IT professionals struggle to use them in the right context. Knowing which tool to use (and when) can mean the difference between a five-minute fix and hours of frustration. While both ping and traceroute help diagnose network connectivity issues, they serve distinctly different purposes.

Datadog Cloud Cost Management: Telemetry-driven cost allocation

See why Datadog is a leader in cloud cost allocation. In this demo, learn how Datadog leverages high-resolution observability data to deliver accurate, dynamic cost attribution across clouds and containerized environments. You’ll see how Datadog: Discover how Datadog combines cost, performance, and business context to make cost reporting both accurate and actionable.

Bridging partners in pursuit of agentic AI - Part 2: How leaders can position themselves for the future

From ecosystem foundations to future advantage In Part 1: Why partnerships matter for enterprise intelligence, we explored how enterprises are moving from experimentation to scalable impact with agentic AI and how ecosystems make that possible. But naturally, the next question is: Where do we go from here?

The Agentic Enterprise Needs a Nervous System

Over the weekend, when Salesforce introduced the concept of the Agentic Enterprise, it wasn’t defining a new market trend. It was signaling an inflection point. A moment when the conversation about artificial intelligence stopped being about tools and started being about trust. For the first time in decades, enterprise software isn’t simply enabling decisions. It’s making them. Systems are reasoning, choosing, and acting in real time across sprawling digital ecosystems.

Live in Boston: Data, DEX, and a Few Fist Fights @ Nexthink Experience

Tim and Tom host another special live edition of The DEX Show, this time from the Omni Boston Hotel, recorded during last week’s Experience Boston. Joined by Christina Lahr (Bayer), James Krick (Campbell’s), and Ryan Way (Warburg Pincus), the hosts dig into more real-world stories of data-led IT excellence, once again in-person. In between, listeners can learn a few unexpected facts about Tim — has he ever been in a fist fight, starred in a play, or been thrown out of a bar? Listen now to find out...

How WWT Proves the Value of Agentic AIOps with LogicMonitor's Edwin AI

Agentic AI has entered day-to-day operations. Systems with the ability to act, learn, and adjust are already cutting noise, speeding remediation, and giving engineers time back for work that moves the business. In a recent webinar, Karthik SJ, General Manager, AI at LogicMonitor, and Mike Cervasio, Global Practice Manager, AIOps at World Wide Technology, explored what makes this new phase of AIOps actionable.

Amazon Isn't Eating Its Own DNS Dog Food

On October 19-20, 2025, Amazon Web Services (AWS) experienced a significant outage (AWS status) affecting its US-EAST-1 region in northern Virginia. The root cause was DNS resolution failures for DynamoDB’s API endpoints, which cascaded across AWS’s interconnected services, disrupting major platforms including Snapchat, McDonald’s, Disney+, Roblox, Coinbas, Reddit, and Amazon’s own services.

The Hidden Risk of DNS - Lessons from the AWS Outage & Why You Need DNS Spy Monitoring NOW

On October 20, 2025, much of the internet came to a halt. Apps wouldn’t load. Payments failed. Cloud dashboards went dark. From Fortnite to Alexa, Snapchat, and countless business platforms, users across the world were suddenly offline — all because DNS broke inside Amazon Web Services’ (AWS) US-East-1 region.