Operations | Monitoring | ITSM | DevOps | Cloud

In the first part of this video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, describes the importance of measuring customer experience and customer journey in today’s digitally driven economy.

In the second part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, explains why it is essential to understand the customer experience across multiple digital channels and how collecting the right data can be used to help improve the overall experience.

In the third part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, discusses how IT plays an essential role in measuring and optimizing the customer experience.

In the fourth and final part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, shares her thoughts on how machine learning and artificial intelligence can play a major role in improving customer experience.

InfluxDB 2.0 brings in support for many new client libraries. In this session, Noah will walk through how to use the new Java client library to access InfluxDB 2.0. InfluxDB comes with a new set of client libraries to allow you to insert time series data from your applications into the new InfluxDB 2.0. Specifically, Noah will share how to use the Java client library to insert data and query it in your applications.