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MSP

The latest News and Information on Managed Service Providers and related technologies.

RMM vs MDM Software

RMM vs MDM software, which one is the best for you? Flexible working arrangements have become the norm for organizations. While this has significantly improved business productivity, IT departments and managed service providers (MSPs) must now keep track of a variety of endpoint devices, including mobile devices. In fact, mobile devices are rapidly becoming integral to business operations.

M&A Focus, Part 2: Getting Your House in Order

In this episode, Pete Roythorne and N-able’s Business Development Director Matt Takhar discuss the importance of getting your house in order for mergers and acquisitions (M&A) in the MSP industry. They highlight the increasing trend of M&A deals in recent years and predict a continued rise in the future. They explain different valuation methods, with a focus on EBITDA-based valuations. They emphasize the significance of factors such as recurring revenue, client base, operational efficiency, and growth potential in determining the value of an MSP.

Identifying VMware underutilization using SquaredUp dashboards

Recently I've been working with an MSP on a couple of their use cases. One of the services they're designing for their customers is that of cost optimization on their IT infrastructure. On top of the in-house services and tools they had, they needed a tool to help them identify and quantify this underutilization. This is something SquaredUp is very well suited to do – and so we got to work!

5 Tips to Becoming a Better Negotiator To Win More Deals

How are your sales negotiation skills? Do you have a structured negotiation process in place that your MSP follows religiously to help you successfully close more deals? For any sales executive, I don’t think I’m out of line to say that sales negotiations can be a nerve-wrecking experience, as there are so many emotions at play and different paths of execution that can be used. But the end goal is always the same: Get that contract signed as soon as you can.

MSP device templates at the admin level for tracking your customer's endpoints

Managed service providers (MSPs) are currently facing a critical challenge: efficiently managing and monitoring a diverse array of endpoints for multiple clients. At the core of effective network management is the seamless tracking of customer endpoints. The availability of device templates at the administrative level within Site24x7 is an advantage for many MSPs.

What is Network Topology? Definition and Overview of Types

Imagine trying to navigate a new city without a map—you wouldn’t know where to go, how to get there, or what obstacles might be in your way. As a network administrator, understanding network topology is just as vital for navigating and maintaining a stable network. Without a detailed knowledge of the pathways of your network infrastructure, troubleshooting and network management become unnecessarily complex.

What Is a TLS Handshake & How Does It Work?

TLS (transport layer security) is the secure communication protocol used by much of the internet. Everything from the encrypted connection your web browser uses to connect to websites, to the secure connections used by your banking apps, TLS is the industry standard, and the reason you’re able to confidently transfer sensitive information online.

What Is PGP Encryption? Meaning, Uses, & Examples

PGP (Pretty Good Privacy) is software that encrypts data. It’s widely used, and has become the standard for email and file encryption, making it an important component of cybersecurity. This article explains what PGP Encryption is in detail, its purpose, and its real-world applications, as well as how and when you should use it.