Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

Re-Solution Data Ltd Among Top 5 Cisco Managed Service Providers in the UK

In today's ever-evolving digital landscape, Cisco Managed Services have become a must-have for businesses aiming to maintain secure, efficient, and scalable IT networks. These services allow organizations to tap into Cisco's state-of-the-art technologies without the hassle of managing complex infrastructures on their own. Among the top providers in the UK, Re-Solution Data Ltd has made a name for itself as a trusted Cisco partner, earning recognition as the Top Cisco Networking Provider in UK.

N-able EDR - A Strategic Leap That Doubled Growth for ITC

How does a leading MSP like ITC stay ahead of today’s evolving cyber threats? In this exclusive interview, we dive deep into ITC’s strategic approach to cybersecurity—from endpoint detection to enterprise-wide threat response. Discover how ITC leverages N-able EDR to enhance visibility across client environments, and provide peace of mind through proactive threat mitigation. What you’ll learn.

The 2025 Network Modernization Benchmark: Why Resilience, Speed, and Services Now Rule the Enterprise Backbone

When the network is down, everything grinds to a halt—sales calls, SaaS log-ins, factory robots, even patient monitors. That blunt truth is pushing connectivity from an IT afterthought to a board-level mandate, according to the new C1 Edge 2025 Network Modernization Benchmark Report. The C1 Edge research—conducted in partnership with Hanover Research—surveyed 175 U.S. IT and business leaders who buy and run enterprise networks across multiple industries.

Beyond the Horizon: Cove Up Your Stack - One Platform to Rule MSP Backup

In this episode, Head Nerd Stefanie Hammond sits down with N-able Growth Strategist David Tapiero to unpack the real-world challenges MSPs face today—from tool sprawl and outdated backup strategies to rising costs and low margins. You’ll discover how adopting a cloud-first solution like Cove can help MSPs streamline operations, boost profitability, and build cyber resilience. For even more, register for the upcoming webinar: Rethink Backup or Get Left Behind (live on 10 September).

The Ransomware Attack That Made MDR Essential - with dotnet Technologies

When one of dotnet Technologies’ clients was hit with ransomware - just weeks after onboarding MDR - the experience became a turning point in how they deliver security. In this real-world case study, dotnet leaders share how an unpatched firewall opened the door, why EDR alone wasn’t enough, and how MDR gave them the visibility and SOC expertise needed to stop the attack before it spread further. Watch this session to learn.

The hidden costs of shadow AI: CPU drain, data risk, and network bottlenecks

The risk of headline-grabbing incidents, like Samsung’s ChatGPT data leak, related to AI usage outside of the authorization and control of IT (a.k.a. shadow AI) is clear. Most IT teams recognize that a high-profile incident can have serious repercussions. However, the risk of shadow AI goes well beyond the risk of a single incident. In fact, the recent Komprise IT Survey indicates that 79% of organizations have experienced negative outcomes from sending corporate data to AI.

Smarter Network Monitoring: Reduce Alert Noise for MSPs & IT Teams

If you’ve ever worked in a loud office, you know the drill: A co-worker’s on a call, someone’s talking about the next Taylor Swift album in the break room, another’s constantly clearing their throat, and the HVAC sounds like a jet engine. It’s loud. Your brain tries to filter it all out, but it’s no use. Then you put on noise-canceling headphones… and suddenly, you can think again.

Real User Experiences: How Auvik Network Management Transforms Remote Support

When distributed teams need network support, traditional approaches often fall short. The difference between a quick remote fix and hours of on-site troubleshooting can make or break productivity for organizations with dispersed infrastructure. Based on feedback from real users on PeerSpot, an enterprise technology buying intelligence platform, Auvik Network Management is changing how IT teams deliver remote support by eliminating common barriers and reducing resolution times.

How Auvik Network Management Optimizes Network Performance: Real User Insights

Network performance challenges can cripple business operations, leaving IT teams scrambling to identify bottlenecks while users experience frustrating slowdowns. Without proper visibility into bandwidth utilization, latency issues, packet loss, and network availability, organizations risk reactive troubleshooting that costs time and productivity.