Operations | Monitoring | ITSM | DevOps | Cloud

In this episode, Head Nerd Stefanie Hammond sits down with N-able Growth Strategist David Tapiero to unpack the real-world challenges MSPs face today—from tool sprawl and outdated backup strategies to rising costs and low margins. You’ll discover how adopting a cloud-first solution like Cove can help MSPs streamline operations, boost profitability, and build cyber resilience. For even more, register for the upcoming webinar: Rethink Backup or Get Left Behind (live on 10 September).

When one of dotnet Technologies’ clients was hit with ransomware - just weeks after onboarding MDR - the experience became a turning point in how they deliver security. In this real-world case study, dotnet leaders share how an unpatched firewall opened the door, why EDR alone wasn’t enough, and how MDR gave them the visibility and SOC expertise needed to stop the attack before it spread further. Watch this session to learn.

Structured investigations rely on proven models to guide analysis. This segment explores how frameworks like the Diamond Model and Kill Chain help analysts connect evidence, identify attacker behavior, and build a clear timeline of events.

Robert Johnston discussed the role of AI in the SOC with Security Boulevard at.

When the stakes are high, and the systems are down, who do governments and enterprises in the Netherlands call? Bart Lageweg, founder of Bizway, has built one of Europe’s most trusted MSPs by running toward the toughest IT challenges—cyberattacks, ransomware recovery, and compliance-critical crises. In this episode of Now That’s IT: Stories of MSP Success, host Chris Massey sits down with Bart to explore how Bizway thrives in the “firefighter” role of managed services. They discuss.