Operations | Monitoring | ITSM | DevOps | Cloud

MSP

The latest News and Information on Managed Service Providers and related technologies.

Top Places to Find Tailored IT Solutions for Your Unique Business Needs

Businesses rely heavily on technology to streamline processes, increase efficiency, and stay ahead of the competition. Yet, due to the ever-evolving landscape of information technology (IT), it can be overwhelming for business owners to navigate through the sea of solutions available in the market.

CapEx vs OpEx: Which Should You Choose for IT Budgeting?

Effective IT budgeting is essential for modern businesses aiming to allocate resources efficiently, support strategic goals, and maintain financial health. In the realm of IT budgeting, understanding the distinction between Capital Expenditures (CapEx) and Operating Expenditures (OpEx) is crucial for making informed financial decisions. This article delves into CapEx vs OpEx, highlighting their differences, benefits, drawbacks, and how to choose the right approach for your IT needs.

What Is a Managed Security Service Provider (MSSP)?

Most businesses are aware that protecting sensitive data and maintaining robust cybersecurity measures is more critical than ever. Managed Security Service Providers (MSSPs) offer specialized services to help businesses safeguard their networks from cyber threats. By outsourcing security management to an MSSP, companies can benefit from expert monitoring, threat detection, and rapid incident response, ensuring their data remains secure.

MSP Tools: Lower Price Doesn't Always Equal Higher Value

We all love a bargain—who wouldn’t? But not all great deals are good for business. As tempting as it might be to take advantage of a special product promotion that is being marketed towards us, sometimes it is necessary to take a step back and spend time really thinking about what the ramifications of switching to the lower-priced product could entail.

Navigating M&A Trends in the MSP Industry: Insights and Strategies

There’s been a lot of talk about a slowdown in global channel M&A activity in 2023—indeed, our recent MSP Horizons Report, which we did in conjunction with Canalys, highlighted a 60% decline in M&A compared to previous years. Another trend the report observed is a disparity between buyers and sellers in the market. While 44% of MSPs are looking to acquire, only 13% are actively (and openly) seeking to sell.

Streamlining Billing Operations: MSP Transforms Billing and Service Management with Galileo

A large government-focused IT solutions provider faced a challenge after securing a lucrative contract with a massive government agency. The contract demanded detailed, usage-based billing calculations, posing a significant operational hurdle. Turning to Galileo proved to be the solution, allowing the provider to meet complex billing requirements, streamline operations, and ensure contract success.

What is Network Mapping? Process, Purpose, & Best Practices

Network mapping is the process of exploring, identifying, cataloging, and then visually representing all of the devices (both real and virtual, local and remote) connected to your network. This vital documentation task should be performed regularly to ensure that you have a clear picture of your network and security landscape, so that you can quickly identify and fix issues.

Exploring Enterprise Mobility Management (EMM)

When mobile devices first made their way into the workplace decades ago, mobile device management (MDM) provided device-level control and security. As mobile technology advanced, enterprise mobility management (EMM) grew out of MDM to include mobile application management (MAM), mobile content management (MCM) and identity and access management (IAM). Today, EMM gives you a comprehensive approach to managing the various usage and security aspects of mobile devices in the workplace.

How To Protect Against Malicious Code

Malicious code, also known as malware, is any piece of software that deliberately damages your systems or causes them to malfunction (as opposed to a software bug that may unintentionally do these things). The reasons for this may be simple mischievousness, curiosity, or a proof of skill for bragging rights.