Operations | Monitoring | ITSM | DevOps | Cloud

Modern cyberattacks aren’t just technical—they’re personal. And Rob Shapland knows how to exploit the human element better than anyone. In this episode, Chris Massey sits down with Rob to unpack the wild world of social engineering—from sneaking into corporate offices disguised as a delivery driver to using AI voice clones to bypass MFA. With over 200 successful break-ins (all authorized, of course), Rob shares what IT leaders and MSPs are still getting wrong—and how to fix it.

Jason Murphy, Head Nerd at N-able, walks you through the latest features released in 2025.3 Audit Log Expansion – Now track Discovery Job creation and edits via Syslog Improved Session Enforcement – Auto-invalidate sessions when SSO configurations change Device Import Safeguards – Warnings for discovery pre-check failures Duplicate MAC Filtering – New UI for managing reused MACs in discovery CMMC Progress – Continued development for DoD-aligned, on-prem environments.

In this episode of Azure on Air, we sit down with James Reed from West Coast Cloud to talk about how MSPs and CSPs are actually managing Azure costs - not with another dashboard, but with real tools and automation that clients can trust.

New to N‑sight or looking to optimize your setup? In this on-demand webinar, we walk through how to deploy, configure, and manage your N‑sight environment from day one. Learn practical steps for onboarding, automation, and scalable management—perfect for MSPs and IT pros ready to streamline their operations.

We’re excited to talk about all the innovative updates in the 25.6 release for Cove Data Protection! This release focuses on improving Ease of Use, Recovery Reliability, Microsoft 365 Backup and Recovery, and Linux System State Support - enhancing your peace of mind and cyber resilience.