Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

On-Premise to Cloud Migration Step-by-Step Guide for Network Management

Cloud adoption has reached a tipping point — 98% of U.S. organizations have already migrated at least some business operations to the cloud. Global cloud spending is projected to reach $1.3 trillion by 2025 as companies rapidly embrace off-premise solutions, with 63% of IT decision-makers reporting accelerated cloud migration plans over the past 12 months.

On-Premise vs. Cloud Network Management: Which Is Right for Your Business?

Deciding between on-premise vs. cloud solutions is one of the biggest IT infrastructure choices businesses face today. Both options come with their own advantages and trade-offs. The right choice depends on your company’s needs, resources, and long-term growth plans. In this guide, we’ll break down the key differences between on-premise and cloud-based network management, covering factors like cost, security, scalability, and ongoing management.

It's Not the Cards You're Dealt; It's How You Play Them

If you run IT operations for a managed service provider (MSP), you know you’ve got to work with a lot of different customers, each of whom presents a unique set of challenges to your ability to deliver the services that you offer. These customers expect flawless service delivery—and often, you’re asked to deliver that despite the limitations of your own IT infrastructure. But don’t fret.

How to Justify Switching Network Management Solutions to Your Leadership Team

Switching network management solutions can be a scary proposition, even when the system you have isn’t working well. After all, network management is the cornerstone of visibility, security, and IT operations, and if something is working “well enough” today, then leadership can be change-averse. However, sticking with a network management platform that isn’t a good fit for your environment can lead to waste, administrative overhead, visibility gaps, and reduced network reliability.

How Much Are MSPs Charging in 2025? Understanding Trends and Pricing Strategies

Outsourcing IT management to a managed service provider (MSP) has given countless organizations the freedom and confidence to make a real impact, even if they have little to no knowledge of IT. With experts keeping an eye on things and also looking out for cyberthreats, businesses are free to focus on what they do best.

IT and Security Collaboration is the New Normal

IT and security teams have been on parallel tracks for years—each with its priorities, each speaking a slightly different language. IT focuses on uptime and performance, while security zeros in on risk mitigation and threat defense. Alignment has improved, but as cyber threats grow more sophisticated, IT and security leadership must continue working in lockstep.