Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

5 tips for choosing a managed database service provider | Aiven Cloud Chats

Aiven's Senior Solution Architect David Esposito goes through five important tips on choosing the right DBaaS vendor for your situation. Having these in your back pocket when you're looking for your future service provider should make the process a bit easier. And ultimately help you make the right choice! TIMESTAMPS

RMM Release Notes: New Apple Commands, AV and Backup Checks, New EDR Release and more!

No doubt you’ll have noticed RMM recently had a little palette refresh with the launch of N-able, which we’re super excited about. Important: Make sure you update the agent version on all your devices regularly to take advantage of feature enhancements, bug fixes and security updates. Go to Agent — Agent Auto-update Settings. Apple Device Management: New ‘Remote Wipe’ and ‘Checkout’ commands for ADM-enrolled Macs, so Macs and iOS now offer the same set.

Launching RMM Central: A unified IT solution for managed service providers

We’re pleased to introduce ManageEngine RMM Central, a unified remote monitoring and management solution. Maintaining the IT infrastructure and systems of client networks is a herculean task for IT service providers. Multiple tools perform various capabilities in network management, be it maintaining or managing workstations, laptops, servers, and other networks.

N-central Integration with Microsoft Intune

Configure Microsoft Intune device policies and get a clear view of all your customers’ devices right from your N-central dashboard. Manage your Microsoft Intune devices right from your N-able™ N-central® dashboard. Harmonize configurations and policies for all selected devices—including Intune devices—from centralized status dashboards in one place. Generate consolidated reports for devices managed by both Intune and N‑able.