For any digital service provider, there’s nothing worse than remaining in the dark and responding to network issues only when a customer rings in with a complaint. However, the planning and management needed to remain ahead of such network issues requires consistent monitoring. Network availability monitoring is a crucial aspect of network management and administration today. Here’s a detailed guide on network monitoring and network availability monitoring tools.

Learn how Obkio works with technology agency & major hosted VoIP Service Provider, bravad TI, to create a streamlined network monitoring and troubleshooting process to optimize VoIP performance & improve the end user experience.

The objective of Network Operator Confidential is to share our global internet market insights from recent months. Kentik, and our customers, have access to views and analysis of global internet traffic that no one else can match. In our first Network Operator Confidential webinar, I was joined by Doug Madory, Kentik’s director of internet analysis, and Grant Kirkwood, founder and CTO at Unitas Global.

A rising number of businesses are adopting and utilizing cloud services and capabilities with remarkable success. But embracing cloud tools and services often brings unexpected changes for business leaders and IT teams, especially because of the way in which cloud adoption has altered how networks are monitored and managed.

A full-stack networking platform with machine learning, autonomous capabilities, and multicloud support allows devops engineers to focus on what matters most—building applications. The promise of digital transformation is enabling businesses to magnify competitive advantages, create new revenue streams, and improve customer experiences.

Solving network issues is one of the main aspects of a network admin’s job description, and every admin will have a collection of network troubleshooting tools. The simple reason behind this is that they are essential for maintaining a robust network, fixing network issues quickly, making network resources available, and keeping business processes alive.

Kentik brings real-world business context to the telemetry we collect and the analytics we provide. That’s the overarching theme I got from Networking Field Day: Service Provider 2. As I watched and listened to each presentation, it was pretty obvious to me that Avi, Steve, Doug, and Nina, all technical powerhouses, were a little less focused on packets and a little more focused on how we can improve network operations and a service provider’s ability to make smart business decisions.

As a managed service provider, your success depends largely on the satisfaction of your customers. If they’re happy, they’ll stay with you and recommend you to others. But if they’re not, they’ll take their business elsewhere. Sometimes, some customers are never satisfied no matter how hard you try. Instead, they’re always finding something to complain about, which can be frustrating.