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Shift Happens: How to Make Your ITSM Incidentally Awesome

Dec 3, 2025 By solarwindsinc In SolarWinds
A modern service desk goes far beyond basic ticketing, serving as the central engine for IT operations. This THWACKcamp session from SolarWinds Day reveals how to streamline and standardize ITSM workflows, transforming the service desk into a strategic asset that eliminates administrative headaches. SolarWinds Sr. PMM Lauren Okruch and THWACK MVP Jeremy Mayfield, Director of IT at National Sugar Marketing, explore how modern service desks go beyond ticketing to become the hub of IT operations.
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megaport

What's Next for NaaS? Top Trends for 2026

Dec 1, 2025 By David Sloan In Megaport
Learn how private connectivity, regional hubs, and AI-driven automation are defining the next evolution of enterprise networking in 2026. 2026 is shaping up to be a big year for networking. We’re moving past the ideas of being simply connected – now, networks are becoming intelligent. As we see our customers lean into AI, multicloud, and automation in every corner of their operations, the way they connect everything is changing just as fast.
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haproxy

KubeCon NA 2025: Universal Mesh, federation, and the end of the "mesh tax"

Dec 1, 2025 By Ron Northcutt In HAProxy
At KubeCon, we asked a simple question at our booth: "How much is your service mesh costing you?" The answers were eye-opening. Engineers shared stories of 40% resource overhead, multi-second latency spikes during peak traffic, and infrastructure bills that had nearly doubled since mesh adoption. One architect told us they were spending more time managing their mesh than building features.
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ribbon

Information as a Strategic Weapon: Building the Architecture of Advantage

Dec 1, 2025 By Andreas Hegers In Ribbon
Information dominance has become key to battlefield success. The evolution from Network-Centric Warfare to Multi-Domain Operations (MDO) and JADC2 is all about connecting drones, sensors, weapon-systems and decision-makers, across land, air, sea, cyber, and space… in real time. Read about the journey, principles and building blocks, and how Ribbon Communications’ solutions are in the middle of it.
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auvik

Stop the Insanity! Quit Doing These 7 Manual Network Management Tasks

Dec 1, 2025 By Alex Hoff In Auvik
Active network infrastructure management is a key element of any managed service offering. Traditionally, network management has involved a lot of tedious manual work, making it expensive and very hard to scale. And that’s why many MSPs have shied away from actively managing the network. But not managing network infrastructure at all is a risk to your business. Your clients likely expect you’re looking after the network whether you’ve promised it or not.
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auvik

Managing User Access & Authentication in a Cloud-Hosted Environment

Dec 1, 2025 By Kevin Dooley In Auvik
This is the third and final instalment in a series on Here’s What a Network Needs After a Cloud Migration. Part 1 looked at how to redesign the LAN. Part 2 outlined strategies for the Internet connection. One of the things that becomes more important in a cloud-based application environment is managing user access and authentication.
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auvik

Configuring an Internet Connection for a Cloud-Hosted Environment

Dec 1, 2025 By Kevin Dooley In Auvik
Part 2 in our series on Here’s What a Network Needs After a Cloud Migration. Part 1 looked at how to redesign the LAN. When a company’s application infrastructure moves to the cloud, a reliable Internet connection becomes mandatory. Hiccups in Internet service that might have been an inconvenience when apps were in-house now grind the business to a halt. Unfortunately, the Internet link happens to be the single least reliable element in an IT infrastructure.
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