Operations | Monitoring | ITSM | DevOps | Cloud

On October 4, 2021, an outage took Facebook, WhatsApp, and Instagram down for six hours. This major outage is a powerful and high-profile example of the difficulties facing those tasked with managing modern network architectures.

The recent contexts have shown that enterprises needed to take a different approach regarding their digital transformation and its prioritisation. They’ve experienced the need to run new configurations and operations remotely on their infrastructure. This quickly showed the benefits of automation solutions to run those changes from few central locations, which highly facilitated the task of systems and network admins.

Yesterday the world’s largest social media platform suffered a global outage of all of its services for nearly six hours during which time, Facebook and its subsidiaries, including WhatsApp, Instagram and Oculus, were unavailable.

Growing up, I was the youngest member of my family, so I was not very fond of the game “Keep Away” that my older brothers liked to play. The idea of the game (it has a few different names) is that two people toss a ball back and forth while the third person stands in the middle and tries to intercept it. Being the youngest, and therefore the smallest, it often seemed like a futile game that wasn’t much fun.

Within any enterprise, IT operations teams use a variety of solutions to monitor their technology ecosystem. These products are often business critical and cannot easily be replaced or migrated. Ultimately, it’s important that teams can analyze and correlate data from these different tools so they can produce the insights they need to improve decision making. To help address these requirements, Broadcom offers RESTMon.