Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Networks and related technologies.

Optimize application performance at the network layer: introducing HTTP Performance Insights in Frontend Observability

Imagine you’re a frontend engineer monitoring the user experience for an e-commerce app. You notice your checkout flow has a 15% abandonment rate. Your API responses are inconsistent. Your users are frustrated, and you’re drowning in data and complex queries trying to figure out why. Sound familiar? You can use real user monitoring (RUM) to determine what has happened, looking at page load times, error counts, user sessions, etc.

Console Connect expands in Thailand enabling 13 new data centre locations

Thailand is emerging as one of Asia’s most important digital hubs. Fuelled by large-scale investments in data centres, cloud regions, and network infrastructure, the country is becoming a central link between Southeast Asia and global markets. Recognising this, Console Connect, PCCW Global’s Network-as-a-Service platform, has expanded its footprint by enabling 13 new data centre locations across Thailand, bringing the total to 16 nationwide.

Smarter Network Monitoring: Reduce Alert Noise for MSPs & IT Teams

If you’ve ever worked in a loud office, you know the drill: A co-worker’s on a call, someone’s talking about the next Taylor Swift album in the break room, another’s constantly clearing their throat, and the HVAC sounds like a jet engine. It’s loud. Your brain tries to filter it all out, but it’s no use. Then you put on noise-canceling headphones… and suddenly, you can think again.

All the As-a-services, Compared

Head spinning with all the “aaS” acronyms floating around these days? Our complete glossary will bring you up to speed. We’re watching the world go as-a-service in real time, and it has made for some heated Reddit threads about how our existence is being monetized at every turn. It’s difficult to refute that individual consumers should have the option to pay a one-off fee for software, platforms, and media as opposed to paying for temporary access.

Introducing ping and TCP port monitoring (and lots of other improvements)

A couple months ago, we sent out a survey to all our users asking what they like about Oh Dear, how they use it, and how we could improve our service. One of the things that was asked a lot was ping and TCP port monitoring. The past few months we worked hard to add this kind of monitoring to our service. And while building it, we touched upon other parts of our service and improved lots of little things. And I'm proud to share that we now have shipped it all! Let's go through it!

5 Signs Your Network Operations Need an Upgrade

Network operations form the foundation of how businesses function in today's connected world. Every service, tool, and application depends on the network working smoothly. When network operations fall behind, the problems show up quickly. Employees face disruptions, customers lose patience, and the business as a whole struggles to keep up with modern demands. The challenge is that many teams keep patching small issues without realizing the system itself has outgrown its usefulness.

ManageEngine recognized as a Customers' Choice in the 2025 Gartner Peer Insights Voice of the Customer for Network Management Tools

We are thrilled to share that ManageEngine has been recognized as a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Network Management Tools. We are even more excited to be the only vendor positioned in the Customers' Choice quadrant for this category! This recognition is especially meaningful because it's completely based on reviews and feedback from our customers.

Real User Experiences: How Auvik Network Management Transforms Remote Support

When distributed teams need network support, traditional approaches often fall short. The difference between a quick remote fix and hours of on-site troubleshooting can make or break productivity for organizations with dispersed infrastructure. Based on feedback from real users on PeerSpot, an enterprise technology buying intelligence platform, Auvik Network Management is changing how IT teams deliver remote support by eliminating common barriers and reducing resolution times.