At Squadcast, we advocate for the principles of Site Reliability Engineering (SRE), which emphasize the critical importance of automating routine tasks to boost efficiency in Incident Management. We're aiding organizations in implementing these principles with one of our newest features: 'Workflows'. Workflows has been designed to automate manual facets of your Incident lifecycle, all while ensuring human-in-the-loop execution for critical decisions.

How Levitate solves today's challenges of B2B SaaS monitoring, including noisy neighbors by unlocking per-tenant observability.

If you work in eCommerce, you can see the storm on the horizon. Black Friday, the biggest shopping day of the year both online and off, is only a few days away. Your services are going to hit usage spikes you possibly have never seen before. And it will be all aspects of your services pushed to your limit – people won’t just be searching, or just buying, or signing up for programs, they’ll be doing all of these at once. ‍ Most crucially, everyone else is offering deals too.

Avoiding downtime is imperative. To keep you sturdy against any unplanned disruptions there are Incident Management tools ensuring quick response, efficient resolution, and minimal impact on operations. This blog aims to be your go-to guide for navigating the diverse landscape of Incident Management platforms.

When multiple users are affected by an incident, it can quickly escalate into a chaotic situation. To effectively manage and prioritize such incidents, organizations need a robust incident priority matrix. An incident priority matrix is a tool organizations use to deal with critical issues quickly. It’s a roadmap for handling incidents efficiently.

When you think about making your service reliable, what standards and benchmarks are most important? The availability of services? Consistently fast responses? Accurate data? Prioritizing critical and common use cases? These are all important and deserve some focus, but today we’ll put the spotlight on an often overlooked pillar: security. ‍ Cybersecurity incidents can be the most devastating types of incident for your organization.

At Squadcast, we advocate for the principles of Site Reliability Engineering (SRE), which emphasize the critical importance of automating routine tasks to boost efficiency in Incident Management. We're aiding organizations in implementing these principles with one of our newest features: 'Workflows'. Workflows has been designed to automate manual facets of your Incident lifecycle, all while ensuring human-in-the-loop execution for critical decisions.

Common Prometheus pitfalls and ways to handle them.

With this guide, empower your SRE team to achieve enhanced alert remediation and incident management.