Operations | Monitoring | ITSM | DevOps | Cloud

SRE

The latest News and Information on Service Reliability Engineering and related technologies.

Incident Response Guide

Site reliability engineering (SRE) is a critical discipline that focuses on ensuring the continuous availability and performance of modern systems and applications. One of the most vital aspects of SRE is incident response, a structured process for identifying, assessing, and resolving system incidents that can lead to downtime, revenue loss, and brand reputation damage.

Is your incident management solution creating more problems than it solves?

When it comes to incident response, the ability to adapt and customize your approach is key. Every organization has unique needs and workflows, and a one-size-fits-all solution simply won't cut it. That's why Blameless is proud to offer a flexible platform that allows teams to tailor their incident response process to fit their exact requirements.

Squadcast + HaloPSA Integration: Enabling Streamlined Incident Response & Alerting

HaloPSA is a modern and intuitive all-in-one professional services automation (PSA) solution, designed for service providers. HaloPSA’s cloud platform helps you manage your entire business, modernize customer experience and automate your service. If you use HaloPSA for PSA requirements, you can integrate it with Squadcast, an end-to-end Incident Response and Reliability Workflow platform, to route detailed alerts from HaloPSA to the right users in Squadcast.

Reduce time to detect with AppDynamics Cloud Log Analytics

How machine learning in AppDynamics Cloud accelerates log analysis and reduces mean time to detect. Site recovery engineers (SREs) need to investigate unknown problems reported in production. The common approach is to search and filter log files to find the root cause, and we all know how painful it is to sift through log contents. It’s like finding a needle in a haystack. A machine learning approach is essential to assist SREs to quickly identify the root cause.

Platform Engineering 101: Origins, Goals, DevOps vs SRE & Best Practices

Platform engineering is the practice of automating infrastructure operations and enabling self-service infrastructure capabilities within collaborative Dev, Ops and QA teams. It involves designing and building platforms, technologies and workflows that enable self-service capabilities to automatically manage, provision and operate complex modern software architecture environments.

The Guide to SRE Principles

Site reliability engineering (SRE) is a discipline in which automated software systems are built to manage the development operations (DevOps) of a product or service. In other words, SRE automates the functions of an operations team via software systems. The main purpose of SRE is to encourage the deployment and proper maintenance of large-scale systems.