Operations | Monitoring | ITSM | DevOps | Cloud

Here are the latest StatusHub updates for the last 3 months and news on the progress of our new control panel.

Since we first launched our customizable, brandable, public status dashboards, customers have been asking us for a dark mode version. We’re excited to announce dark mode has arrived! StatusGator is the premier status page aggregator that collects the status of all the services you depend on and organizes them into a handy public dashboard you can send to your team, users, or stakeholders. And now it won’t blind you with it’s bright white background!

Since the launch of uptime monitoring, we have received a lot of positive feedback. There were also a couple of much-requested additional features that we hope to address in this huge update.

The impact of 2020 and the COVID-19 pandemic collectively upended customer behavior with sweeping and immediate changes that we are still feeling the effects of now. As a result people have been forced to live and work differently, which has had a direct impact on consumption patterns and shopping habits. Consumers have for example been displaced from their traditional in-person experiences.

Have you been a frustrated customer at the end of the service line waiting to achieve a resolution for your problem? After all the waiting, you'll hear a voice giving you a standard response: your request will be addressed and resolved soon. An incident need not be a harrowing experience, but can be turned into a positive customer experience using customizable and publicly accessible status pages for timely incident communication.

Hi! 👋 Colin, the creator of StatusGator, here with big news. TL;DR We just rolled out a massive update (with 7+ new features) and redesigned the entire website. One thing we often heard from people seeing StatusGator for the first time is that it had a rather outdated look. Landing on our website, many people got the impression StatusGator was created 10 years ago and forgotten about.

Having a Status Page is like having a dog. A dog alerts you to an incident; sudden noise, approaching neighbor, squirrel… A dog sounds the alarm on an intruder. A dog even alerts you to maintenance by barking at every handyman, garbage truck, and gardener within sight. As a dog fetches the same stick over and over, so does a status page fetch the attention of your users – especially during a live incident – with each browser refresh they wait for the status to change.

In this article, we’ll discuss how status pages improve relationships with customers, why your business needs status pages, how they’re helpful in building trust with customers and improving incident management, and what you should do after you launch and run your status page.