Operations | Monitoring | ITSM | DevOps | Cloud

What Is Agentic Observability? The Complete Guide for Enterprise Engineering Teams

TL;DR Agentic observability uses AI agents to autonomously investigate incidents, identify root causes, and take action in production environments. Unlike traditional monitoring (which alerts and waits) or AIOps (which assists human analysis), agentic platforms conduct the investigation themselves. Key capabilities include autonomous incident triage, evidence-backed root cause analysis, alert noise reduction, and governed remediation.

When World Cup Traffic Spikes in Mexico, Can You See Where the Internet Breaks?

The World Cup is already proving how quickly digital demand can concentrate across Mexico’s networks, making internet path visibility critical for teams responsible for reliable user experiences. The 2026 FIFA World Cup is already testing Mexico’s networks. Mexico’s June 11 opening match against South Africa drew 7.1 million viewers for an English-language U.S. broadcast and peaked at 9.1 million viewers. That kind of demand puts real pressure on the systems behind digital experiences.

Sentry + Github Copilot Agents

Seer, Sentry's AI debugger, analyzes your issues and finds the root cause. Now you can pass that analysis directly to a GitHub Copilot agent which picks up the context, generates a fix, and opens a pull request. The agent session and PR both live on GitHub, with a link back in Sentry for easy access. This video walks through how the integration works and how to set it up in just a couple steps.

CI Can't Keep Up With AI | Blacksmith CEO & Co-Founder Aditya Jayaprakash

AI coding agents are writing software faster than ever. But what happens when the systems responsible for testing and validating that code can't keep up? In this episode of Uplink, Michael Reid sits down with Aditya "JP" Jayaprakash, Co-founder & CEO of Blacksmith, to explore why continuous integration (CI) has become one of the biggest bottlenecks in modern software development.

Next.js already traces your requests. Here's how to export them with OpenTelemetry.

Traces are a goldmine of information that can help you, or your AI, find slow pages and fix them. Next.js comes out of the box with support for tracing. Incoming requests, fetch() calls, middleware, and server-side rendering are all wired up and ready to send traces to any OpenTelemetry-compatible backend. The catch is, unless you configure an exporter, you’ll never see those traces.

AI Is Not a Switch: The Real Path to AI-First Operations

Organizations are no longer asking whether to adopt AI; that question is settled. The focus now is on reaching a point where AI is doing meaningful operational work—or as the industry calls it, being “AI-first.” But being “AI-first” isn’t binary. You don’t go from zero AI to meaningful autonomy by flipping a switch. In reality, getting there means moving through distinct stages.

The Frictionless Workplace Isn't What You Think It Is: Beyond the Ticket

For many EUC and digital workplace leaders, the challenge isn't a lack of technology. It's understanding why workplace issues continue to surface despite years of investment in automation, AI, and digital transformation. Support teams are still dealing with high ticket volumes. Rollouts intended to improve employee experience can create new sources of disruption, and IT often struggles to understand what employees are experiencing until problems escalate into complaints, incidents, or support requests.

Best AI Store Builders for Shopify in 2026

Most entrepreneurs underestimate how fast AI Store Builders have changed what's possible for first-time store owners. You no longer need a developer, a designer, or weeks of setup time to launch something that looks professional. The challenge now is picking the right platform, because not all of them handle product descriptions, niche targeting, or Shopify-specific setup with the same depth. After reviewing the top options across features, merchant feedback, and real-world results, this guide breaks down the five best picks for 2026.