Operations | Monitoring | ITSM | DevOps | Cloud

We’ve seen quite a bit of change this year as businesses have had to pivot to accelerating their digital transformation strategy, and placing even more emphasis on leveraging technology as a competitive differentiator. Most have continued to stress the importance of maintaining excellent customer relationships through their contact centers, but the playing field has changed as they now have to tap into data for insights that may have normally been gleaned through an analog approach.

Our sources state that there has been a 20% increase in web-skimming attacks since the outbreak of the COVID-19 virus. Recently, we have witnessed some high-profile Magecart attacks. The latest Magecart attacks include; American Payroll Association, music giant – Warner Music Group, and lifestyle subscription brand – FabFitFun.

Greetings! This is Eldin reporting from the Solutions Engineering team at Grafana Labs. In previous posts, you might have read about announcing ObservabilityCON or our release of Grafana 7.2. In this week’s post, I am introducing Dave Frankel, who will be covering our updated ServiceNow plugin. – Eldin In a previous post we announced the release of our Enterprise ServiceNow plugin. Our first release was focused around incident and change management based on the feedback we received.

Cloud Profiler is a favorite of Google Cloud customers thanks to the insight that it provides into the performance of your production code. You can use this knowledge to reduce and shorten outages, improve performance, and optimize compute spend—always a popular topic! Profiler has always provided the ability to view and compare CPU and memory performance over time through time filters and the comparison feature.

When it comes to releasing new features out into the wild, developers and managers alike need to toe the line between speed and performance. Take an all too common situation, where sales submits a high priority ticket to the development team that's a blocker for an enterprise deal coming through the pipeline.

Millions of people already use Kibana for a wide range of purposes, but it was still a challenge for the average business user to quickly learn. Visualizations often require quite a bit of experimentation and several iterations to get the results “just right” and this Kibana Lens tutorial will get you started quickly.