Operations | Monitoring | ITSM | DevOps | Cloud

Getting started with Microsoft Defender dashboards

Microsoft Defender does a great job protecting you and your organization from online threats. It is constantly working to detect and collect security data so you don’t have to worry about falling behind on incidents and vulnerabilities. The Defender portal can also provide great insights into that data, but connecting it to the rest of your stack is difficult.

The End of Self-Service IT as We Know It

The modern service desk is not short on entry points. In fact, employees can open a portal, search a knowledge base, start a chatbot conversation, or submit a ticket from almost anywhere. In theory, that should mean fewer queues and faster resolution. But if access to IT has improved so dramatically, why has the operational burden behind each interaction barely moved?

How AI is changing platform engineering

AI is changing software development fast. But what does that actually mean for platform engineering teams? In this conversation, Civo's John Dietz and M R Rishi dig into what they're seeing on the ground, the 10x effect of AI on app count, what it means for platform team workloads, the debugging skills that are quietly being lost, and whether Kubernetes itself might eventually become just another abstraction.

Full Stack Observability vs Monitoring: Key Differences

Traditional monitoring tracks system health by collecting data such as metrics and logs, this data is checked to see if a system is behaving as expected and alerts are raised if errors or anomalous data values are found. This works well in stable, predictable environments, but modern IT systems are far more complex and dynamic. In distributed architectures like microservices and cloud-native platforms, predefined alerts usually aren’t enough to explain why a failure is happening.

What is AIOps? Benefits, Use Cases, and How It Transforms IT Operations

Decades ago, IT operations was relatively simple, with a few components such as client, server, network, and the static environments. IT teams relied on manual analysis to manage these systems. Over time, however, IT operations has evolved significantly, driving the adoption of AIOps technologies.

Agentic Pipelines now supports OpenAI Codex

Bring your Codex agent into Bitbucket Pipelines. A few weeks ago, we announced support for Claude agents in Bitbucket Pipelines. Today, we’re adding OpenAI Codex as a supported agent. If your team is already using Codex on the desktop, you can now move that same workflow into your pipeline — triggered by a merge, a schedule, a failing build, or a pull request comment.

Turbo360 for System Integrators: Grow Your Azure Practice

If you deliver Azure integration solutions for clients, this video is for you. Fragmented tooling, unpredictable bills, and support incidents that eat into your consultancy time — these are the problems that limit how fast SI partners can scale. Turbo360 helps you solve all three, and turn each one into a business growth opportunity. In this video, Turbo360 CTO Mike Stephenson (Microsoft MVP) walks through how system integrator partners are using Turbo360 to deliver better outcomes for clients, reduce support overhead, and build managed service revenue alongside their integration practice.

Azure FinOps with AI: What's New in Turbo360 v5.2

Turbo360 v5.2 is the biggest AI update we've shipped. Every module now has AI built in - not just to surface data, but to explain it, guide you through it, and help non-experts take action without needing to call in a specialist. In this video, Mike Stephenson walks through every new feature in v5.2, from AI agents that explain cost drivers and rightsizing recommendations, to a brand new Savings Tracker that gives you a better way to prove FinOps impact to management.