Operations | Monitoring | ITSM | DevOps | Cloud

What is AIOps? Benefits, Use Cases, and How It Transforms IT Operations

Decades ago, IT operations was relatively simple, with a few components such as client, server, network, and the static environments. IT teams relied on manual analysis to manage these systems. Over time, however, IT operations has evolved significantly, driving the adoption of AIOps technologies.

Agentic Pipelines now supports OpenAI Codex

Bring your Codex agent into Bitbucket Pipelines. A few weeks ago, we announced support for Claude agents in Bitbucket Pipelines. Today, we’re adding OpenAI Codex as a supported agent. If your team is already using Codex on the desktop, you can now move that same workflow into your pipeline — triggered by a merge, a schedule, a failing build, or a pull request comment.

Turbo360 for System Integrators: Grow Your Azure Practice

If you deliver Azure integration solutions for clients, this video is for you. Fragmented tooling, unpredictable bills, and support incidents that eat into your consultancy time — these are the problems that limit how fast SI partners can scale. Turbo360 helps you solve all three, and turn each one into a business growth opportunity. In this video, Turbo360 CTO Mike Stephenson (Microsoft MVP) walks through how system integrator partners are using Turbo360 to deliver better outcomes for clients, reduce support overhead, and build managed service revenue alongside their integration practice.

Azure FinOps with AI: What's New in Turbo360 v5.2

Turbo360 v5.2 is the biggest AI update we've shipped. Every module now has AI built in - not just to surface data, but to explain it, guide you through it, and help non-experts take action without needing to call in a specialist. In this video, Mike Stephenson walks through every new feature in v5.2, from AI agents that explain cost drivers and rightsizing recommendations, to a brand new Savings Tracker that gives you a better way to prove FinOps impact to management.

The secret behind Carnegie's fortune and the lesson for the AI era

Point A: 1835. Andrew Carnegie is born in a weaver’s cottage in Dunfermline, Scotland. The cottage has one main room, which the Carnegies share with another family. Point B: 1901. Andrew Carnegie becomes the richest man in the world when Carnegie Steel Company wins the Iron vs. Steel industrialists’ war, and he sells the company to J.P. Morgan for the modern equivalent of $450 billion.

Creating an agentic feedback loop with reliability guardrails

Reliability guardrails help make sure that your applications stay reliable without slowing down. In an earlier blog, we went into why agentic AI development needs reliability guardrails. It went over how the increased speed of AI development demands automated guardrails to verify resilience and what kinds of tests these guardrails should cover. But that’s only the beginning. By themselves, guardrails act as a gate to ensure resilience mechanisms hold under rapid changes.

How AI Scribe Medical Tools Improve Healthcare Efficiency

Healthcare workers spend a huge part of their day on paperwork instead of patients. Doctors often joke that they trained for years to practice medicine, only to spend half their time typing notes into a computer. This is exactly the problem that AI scribe medical tools are designed to solve.

How Global Contractors Strengthen IT Operations Teams

IT operations never really stop. Servers need monitoring at 3 a.m., security patches can't wait for Monday morning, and a system outage in one country can affect customers halfway around the world. This constant demand is one of the main reasons many companies now hire global contractors to support their IT teams. Instead of trying to staff every shift and every skill set locally, businesses are looking beyond their borders to build IT operations that are faster, more flexible, and better equipped to handle whatever comes their way.

A Guide to Planning Posters Around City Movement

City movement is never random. People follow predictable patterns shaped by work hours, transport routes, shopping habits, dining precincts, events and neighbourhood routines. Effective poster planning starts with understanding those patterns, then placing creative where it can be seen often, remembered easily and connected to the right audience at the right moment.