Service Watch for Real User Monitoring (RUM) has come a long way. Our last product update announcement talked about new layouts for Service Watch Browser (SWB) and Service Watch Desktop (SWD). These new layouts and widgets provide IT with a holistic end-user experience score. If we try to use business-critical application services from home (or call it #WorkAnyWhere), the experience is often not the same as working from corporate headquarters. Service Watch closes this gap with its browser and desktop passive monitoring solution, enabling IT to collect 1000's of advanced metrics for accelerating troubleshooting.

Waltham, MA - June 10, 2021 - Exoprise, a leading provider of Digital Experience Monitoring (DEM) solution for Microsoft 365, today announced that BCD Travel, a provider of global corporate travel management services, has selected Exoprise to help the company achieve end-to-end visibility of critical Microsoft 365 SaaS application performance to enhance the digital experience, collaboration, and productivity of a large remote workforce.

Only Exoprise provides full coverage for synthetic monitoring of the entire Microsoft 365 suite. The use of 8-10 different synthetic sensors per site provides customers and prospects with an ideal start. These site locations may include corporate headquarters, branch offices, or work from home settings with knowledge workers. Exoprise effectively monitors the health, availability, and performance of applications such as Azure AD, Exchange Online, Teams, Yammer, OneDrive, Outlook, Portal, etc. via synthetic sensors and captures real-time metric data in CloudReady.