Operations | Monitoring | ITSM | DevOps | Cloud

Interest in generative AI has skyrocketed since the release of tools like ChatGPT, Google Gemini, Microsoft Copilot and others. Along with the hype comes concerns about privacy, personal identifiable information (PII), security and accuracy. Organizations are treading cautiously with generative AI tools despite seeing them as a game changer. Many seek the “sweet spot” – enabling benefits right now while identifying more strategic future uses, all without compromising security.

Many organizations use incident response setups that enable them to page on-call personnel via calling or sending a message to a phone number. In this guide, you will learn how to configure such a system by using Grafana OnCall. For practical purposes, we’ll pair it with Twilio, though the same basic workflow should be applicable to other platforms. We will start with a basic setup that uses a phone number in Twilio to both call and send SMS messages to a webhook integration in Grafana OnCall.

Web analytics dashboards are essential tools for businesses looking to enhance their online presence, optimize user experience, and achieve their wider business objectives. By supplying actionable insights and facilitating data-driven decision-making, these dashboards help businesses stay competitive in today's digital landscape.

Bad meetings in the age of hybrid aren’t just annoying, they’re a huge cost sink. They drop productivity, reduce employee happiness, and sometimes, in the worst cases, lead to missed business opportunities. All that can be avoided with the right approach to making hybrid work the right way. Here are the best practices for Teams hybrid meetings that you need to know.

The Teams desktop client has been rebuilt to prioritize performance and offer a faster, more streamlined, and adaptable experience for users. It’s a fairly sizeable update and there’s a bunch of new features that are worth taking a look at but here are our top 5 and why they’re important for you.

Today, Artificial Intelligence (AI) is at the top of every technology leader’s mind. What technologies should you incorporate? Who should you partner with to get the most out of AI investments? How best to implement AI within the workplace? To answer these questions, we first need a better understanding of how we got here.

In case you missed it, our friends at Laravel just announced a new partnership with… well… Sentry. The TL;DR is that you can add error monitoring and tracing capabilities to new or existing Forge/Vapor sites with just a few clicks. This new integration is designed to help PHP developers collect real telemetry on their projects as easily as possible.

In today's digital age, where technology plays a pivotal role in every aspect of our lives, ensuring the smooth and uninterrupted functioning of software applications and systems has become critical. This is where Observability shines. Observability is the ability to gain deep insights into the inner workings of a system, enabling organizations to identify and address issues before they turn into major disruptions.