Operations | Monitoring | ITSM | DevOps | Cloud

Improving our broken link tests

One of the most unique features Oh Dear offers is the broken links and mixed content crawler. We will crawl your site for all links, reporting any broken pages to your defined notification channels. Recently, we encountered degraded performance with our crawler service due to a breaking change in an underlying library called Guzzle. This caused HTTP 505 responses on the first page of each site, blocking further crawling and resulting in false positive reports.

What is Mean Time to Repair (MTTR)?

Mean time to repair (MTTR) is a metric used to measure the average time required to diagnose and fix a malfunctioning system or component, ensuring it returns to full operational status. In software development, downtime halts user access and disrupts operations, leading to customer dissatisfaction and financial losses. In manufacturing, it slows production, affecting supply chains and profitability. In healthcare, downtime can compromise patient care and safety.

6 Tips to Integrate Container Orchestration and APM Tools

Application performance monitoring (APM) setup and strategies vary based on the application’s infrastructure design. Containers managed by orchestration tools like Docker Swarm or Kubernetes are dynamic and ephemeral, significantly affecting monitoring strategies. Container development speeds up an organization’s ability to build, deploy and scale new features.

Unveiling the Best ERP Solutions for Midmarket Businesses: A Deep Dive into the 2023 Data Quadrant Report

The 2023 Data Quadrant Report on ERP systems for midmarket businesses evaluates 24 ERP products based on user feedback, focusing on vendor capabilities, product features, and overall satisfaction. Acumatica Cloud ERP stands out with high user satisfaction and flexibility, and other things.

What is Ecommerce ROI and How To Calculate It?

Calculating ROI is important for knowing the success of your ecommerce business's marketing efforts and making decisions based on data. This article will show you how to calculate ROI, analyze your results, and decide what makes a good ROI for your ecommerce store. By monitoring the right metrics and improving your strategies, you can increase your ROI and expand your online business.

Bitbucket vs GitHub - Which One Is Better?

Bitbucket is a web-based version control repository hosting service owned by Atlassian, an Australian software company. It provides a platform for teams to work together on code and manage their software development projects. Bitbucket supports the popular Git version control system and offers both public and private repositories.

Scaling Monitoring & Observability for a Software Platform with Grafana Cloud | Builder.ai | Grafana

In this talk, Utsav and James from Builder.ai discuss their journey in scaling their composable software platform. Builder.ai empowers users, from entrepreneurs to enterprises, to build and innovate without dealing with technical complexities. The focus of the talk is on their Developer Service platform and the integration of Grafana Cloud for monitoring and observability.

How to Scale Observability with Grafana, Tempo, Loki, and Prometheus | Dojo | Grafana

In this talk, Roberto, a staff engineer at Dojo, outlines the company's journey toward achieving advanced observability, which has been crucial for their reliability efforts over the past three years. Dojo, a payments provider in the UK, has focused on evolving their observability practices, initially starting with basic monitoring and progressing towards comprehensive observability, encompassing metrics, traces, and logs.

Our simple incident post-mortem template

Clean, clear, and ready to be customized to suit your needs. Google Docs Having a dedicated incident post-mortem is just as important as having a robust incident response plan. The post-mortem is key to understanding exactly what went wrong, why it happened in the first place, and what you can do to avoid it in the future.

6 Reasons Why A 1300 Number Is Important For Operations

Many Australian business owners overlook the value of 1300 numbers. For one, a 1300 number can be a potent marketing tool, allowing your business to stand out and leave an impression to customers that you're running a credible entity. While it may seem like a 1300 number is nothing but an aesthetic improvement, in reality, it has a few tremendous benefits for your business.