Operations | Monitoring | ITSM | DevOps | Cloud

Thinking smarter about M&A-how automation makes a difference

As a business, we talk a lot about automation as one of the key ways to drive efficiency and growth within an individual MSP. By automating the response to and remediation of some of the more common IT issues customers face, technicians are freed up to spend more time dealing with bigger issues. Ultimately, this means the business is able to handle more customers without having to invest in growing its technician base.

Observing Chaos: Is It Possible?

Most Series A and B companies are born in the cloud. Instead of the traditional mainframe architecture, they use AWS, Kubernetes and the likes to run their production environments. While striving to do things faster and better, we must address the other side of the coin: How do you support the constant shifts inherent in these environments? Chaos engineering allows you to observe your environment continuously and reliably.

What is Continuous Integration and Continuous Delivery?

Continuous integration is a DevOps practice, where developers continuously integrate the code changes into a central repository. It most often refers to the build or the integration stage of the software release process. A continuous integration service helps to automatically build and run unit tests on the new code changes to find any errors instantly.

What is Continuous Integration (CI) - Best Practices, Benefits of CI, Tools

Continuous integration (CI) is a development practice where development teams can make small, frequent changes to code. With an automated build which verified the code each time developers verify their changes into the version control repository. Which helps the development teams to detect any defect in an early stage. Continuous integration is the first part of CI/CD, which enables the development team to release the code changes gradually to production quickly and regularly.

Top 5 CMDB Best Practices (And Worst CMDB Mistakes)

A robust IT asset management solution is key to the efficient delivery of IT services to an organization. It’s important to keep track of the organization’s assets, both hardware and software, to ensure continued service delivery. Without this, these assets may fail or stop functioning as intended and can cause inconvenient service disruption.

Why a software self-service portal is a must

Imagine you’re in an airport and going through security. Why do you have to go through such rigorous checks? These security checks protect the passengers and the aircraft themselves from accidental harm and possible crime. Assume you’re in the office now. You enter the office after showing your ID card. Even if you forget your ID card, all you have to do is tell the receptionist your employee ID and they can let you in.

NEW Citrix ADC Management Pack for SCOM available

Citrix ADC plays a central role in Citrix environments and its performance impacts the user experience. Therefore, the availability and performance of the Citrix ADC appliance are crucial. The new Citrix ADC Management Pack is a complete monitoring solution providing deep visibility into ADC performance. It extends the end-to-end service monitoring capabilities of Microsoft SCOM to include the Citrix ADC infrastructure.