Operations | Monitoring | ITSM | DevOps | Cloud

Zenduty

Launched - Zenduty Web v2.0

We constantly update the platform to provide the best-in-class experience to our users. These updates are not something that we feel is right for the client; these updates are based on the user data, behavior, and requests that our users provide. We are always excited to bring new updates and share them with people but this one is special! We bring to you Zenduty Web v2.0!

Zenduty iOS and Android v3.0

We constantly update the platform to provide the best-in-class experience to our users. These updates are not something that we feel is right for the client; these updates are based on the user data, behavior, and requests that our users provide. We are always excited to bring new updates and share them with people but this one is special! We bring to you Zenduty iOS and Android v3.0!

All or none; Things to consider before major code refactoring

You just hired a bunch of superstars who are in tune with the latest industry trends. They roll up their sleeves and get to work. In a few days, they point out some systematic issues in your codebase that is making it difficult to expand current capabilities, and chalk out a plan for significant refactoring. But there’s a caveat - the refactor work will be a blocking issue for your near future roadmap.

Customizing Error Pages (Nginx Ingress Controller)

The most common way to do it, which is part of the offical solution is to create a Docker image server capable of responding to any request with 404 content, except /healthz and /metrics. This could be an Nginx instance. /healthz should return 200 /metrics is optional, but it should return data that is readable by Prometheus in case you are using it for k8s metrics. Note: Nginx can provide some basic data that Prometheus can read. /returns a 404 with your custom HTML content.

Sprint planning - How to prioritize urgent production issues?

Small engineering team members wear a lot of hats while working on a product. It becomes hard to prioritize and deal with issues that arise during production when a sprint is already planned and put in place. This not only makes sprints harder to plan but also reduces accountability. How do you tackle this problem and make sure your engineering team does not burn out at the same time? Let’s list down a couple of characteristics of this engineering team that is quite common across the board.

Announcing our $1.9M round of funding

It is with a great deal of anticipation and excitement that I’m announcing our $1.9M round of funding, led by StartupXSeed Ventures along with participation from marquee enterprise SaaS investors Powerhouse Ventures, Secure Octane fund, Kwaish Ventures, Supermorpheus, Titan Capital, 100X Entrepreneurs, Viral Bajaria(CTO, 6Sense), Premal Shah(SVP, 6Sense), Hitesh Chawla(CEO SilverPush), Sumit Jain(CTO, BirdEye) and existing investors Anand Chandrasekaran(EVP, Five9), Rajesh Sawhney(GSF), Ashish To

Preventing your teams from burning out while working from home

In the past year of covid related working from home, we are increasingly seeing more burnouts in engineering teams worldwide. More and more devs are partially checked out and may not be putting their 100% in team activities (planning, grooming, code review, quality checks). In these testing times, we have found some of the ways to keep your team motivated.

FAANG proofing your Job Applications

There is one thing that hurts more than being rejected by a hiring manager - being rejected because you’re not ex-FAANG. This was not always the case though - FAANG’s combined engineering workforce is currently at 330,000+ and growing at an astounding 20% YoY. This means that at any given point in time, there are tens of thousands of FAANG engineers active in the job market vying for spots in great up-and-coming companies.

Escalating Prometheus alerts to SMS/Phone/Slack/Microsoft-Teams via AlertManager and Zenduty

Prometheus is by far, one of the most popular open-source monitoring tools used by millions of engineering teams globally with a robust community and continued adoption and evolution. We at Zenduty shipped our Prometheus integration integration a while back and we’re happy to report that the adoption of our Prometheus integration has been absolutely through the roof!

Site reliability engineering-what is SRE?

As companies today are racing to build site reliability engineering(SRE) practices within their engineering teams, site reliability engineering has become one of the hottest and highest paying jobs in tech. Site reliability engineering was a term coined by Google engineer Benjamin Treynor in 2003 when he was tasked with making sure that Google services were reliable, secure and functional.