Operations | Monitoring | ITSM | DevOps | Cloud

It is no secret that software development is becoming an increasingly complex process. The individual elements of software like apps, libraries, and services are interconnected and dependent on many other elements. Development teams deal with a whole ecosystem of services that they develop, maintain, or depend on, which in turn are dependent on other software ecosystems, maintained by separate teams. Maintaining this ecosystem is as complex as you might imagine.

Site24x7 is one of the oldest website monitoring services, having been in operation since 2006. They are now owned by Zoho. They provide website monitoring, server monitoring, and application monitoring. Clients include Groupon, Getty Images, Xerox, and Harley-Davidson.

SAP is one of the most business critical enterprise applications. As a result, keeping it secure is a top priority for managed service providers. In the last year SAP has notified its customers of multiple high risk vulnerabilities, through its SAP HotNews email alerts, which require urgent patching – but the challenge for MSP clients is to know “do these impact me?”

In the IT world, application service providers (ASPs) build customer trust by ensuring the continuous, uninterrupted availability of their services and software. Service availability allows customers to operate normally and generate revenue without being directly impacted by their providers’ system failures. Though providers work to ensure system uptime, they are often challenged by unexpected technical issues that impact customer-facing systems.

What a year 2021 has been for us all. We are extremely proud of the continuous innovation and delivery of new features and functionality we have provided throughout the year, all while maintaining enterprise scale and uptime that could win awards. We’ve heard success story after success story from our brilliant customers, each unique in their own way. We couldn’t have had the successful year we’ve had without you, and it’s been our honor to be part of your success.

When planning our 2021 roadmap this time last year, one of the most prominent themes was security. Although we’re not solely in the security category, as a fully managed service in the heart of our customers’ software supply chains, it was always paramount for what we do and still is. Ensuring the integrity and privacy of customer data is our top priority.

In software, it’s essential to monitor logs of system activities. Today we’ll unravel what Linux logs are and how you can view them. Logging is a must for today’s developers and why Retrace was designed with a built-in, centralized log management tool.