Operations | Monitoring | ITSM | DevOps | Cloud

Amazon FSx for Windows File Server is a fully managed file storage service built on Windows Server. Migrating on-premise Windows file systems to a managed service like FSx enables organizations to reduce operational overhead and take advantage of the flexibility and scalability of the cloud. But having visibility into file access activity across their environment is key for security and compliance requirements, particularly in sectors such as financial services and healthcare.

So you finally launched your service worldwide, great! The next thing you’ll see is thousands and thousands of people flooding into your amazing website from all corners of the world expecting to have the same experience regardless of their location. Here is where things get tricky. Having an infrastructure that will support the expansion of your service across the globe without sacrificing user experience is going to be real though as distance will introduce latency.

Although the fundamental concepts of site reliability engineering are the same in any environment, SREs must adapt practices to different technologies, like microservices.

The “shared responsibility” model of the cloud puts most of the control with Microsoft, despite the MSP being responsible. As shown below, Microsoft puts very little responsibility into the hands of the customer (or, in your case, the MSP), which is why most MSPs stick to the basic onboarding-related tasks as their Microsoft 365 offering. But the customer’s reliance on Microsoft 365 has changed in the last 14 months… and so have their expectations.