Operations | Monitoring | ITSM | DevOps | Cloud

Leading With Observability: Scaling Fin to 2x Engineering Productivity

A few months ago, Darragh Curran, CTO at Fin (formerly Intercom) set a public goal to double productivity and nearly tripled it instead. They did so by pulling a few levers: AI writing code at scale, building an AI-driven PR review system, leveraging as a trust mechanism, and with leadership becoming more hands-on through the transition. Charity wanted to pick Darragh’s brain on the messy bits, not just the highlight reel, so she invited him to participate in our first episode of Leading With Observability.

How to Analyze Your Network Performance: Reading Obkio's Network Monitoring Session Page

Every pair of Monitoring Agents in your Obkio account create a Network Monitoring Session to monitor network performance between the two agents. Every one of those monitoring sessions comes with its own dedicated page, automatically. You'll find it under the Network Performance tab: click into it, pick a network monitoring session from the list, and the full page loads for that specific connection.

Log Parsing: How Raw Logs Become Searchable Fields

A log file full of raw text is close to useless when an incident is running. You can grep it. What you cannot do is ask how many failed logins came from one address in the last ten minutes. That is usually the question in front of you. Log parsing closes that gap, and a log parser is the software that does the work. In this blog, you will see: Log parsing is the process of reading a raw log line and extracting its values into named, structured fields.

Top 9 AIOps Tools to Cut Alert Noise and Speed Up Root Cause Analysis

During your last major outage, several monitoring tools raised alerts and every one of them was correct. What none of them could say was which alert explained the others, so the opening stretch of the incident went on assembling a picture the systems already held between them. That time shows up in your availability numbers, your SLA credits, and your board report. AIOps platforms close that gap by grouping the alerts caused by the same failure and handing your team one incident with context attached.

Shift Scheduling: 10 Signs You've Outgrown Spreadsheets (And What to Look for Next)

It’s Friday afternoon. Two employees have requested time off. Someone calls in sick. Another wants to swap shifts. Then you realize the only certified technician scheduled for the night shift is also marked as being on vacation. What looked like a perfectly organized spreadsheet this morning can quickly turn into a puzzle. As organizations grow, scheduling gets more complex.

How to measure and improve instrumentation quality for better full-stack observability

Modern engineering teams instrument everything, with metrics, logs, traces, and profiles flowing from hundreds of services at once. But full-stack observability isn’t really about collecting more telemetry; it's about having a single, unified picture of how your services connect to every layer beneath them, including their dependencies, the pods and nodes they run on, and the logs, traces, and profiles that explain their behavior.

Debug live production code without redeploying with Datadog Live Debugger

Some production bugs don’t show up clearly in logs or traces, and they often cannot be reproduced in a local or staging environment. When developers need more runtime detail, they typically fall back on a familiar but slow workflow: add log lines, open a pull request, wait for review and CI/CD, deploy the change, and wait for the issue to happen again. If the new logs don’t capture the right variable values or execution path, the loop starts over.

When Intelligence Stops Being Scarce

As intelligence becomes increasingly accessible, competitive advantage shifts to the operational capabilities that transform insight into consistent, confident action. As AI makes operational insight easier to generate, competitive advantage is shifting to the platforms, workflows, and operational foundations that turn intelligence into trusted action.

Democratizing Breach Detection: How SMBs Can Build Their Own Time Series Security Monitor

Summary Small and midsize businesses are often flying blind when it comes to security breach detection. An affordable way to address this issue without the complexity of SIEM is by modeling security events as time series data. This architecture takes audit logs from SaaS platforms and normalizes activities like logins, downloads, and token creation to establish behavior baselines that can be used to detect anomalies indicating security breaches. Table of Contents.