Operations | Monitoring | ITSM | DevOps | Cloud

Incident response is something you hope to never need, but when you do, you want it to go smoothly and seamlessly. Normally the knowledge of how to handle incidents within your company will be built up over time, getting better with each incident. While tools such as PagerDuty's Major Incidents Application can help you recover quickly, the process you follow is just as important. This documentation will allow you to learn from the start something which has taken us years to build up. Giving you a head start on how to deal with a major incident in a way which leads to the fastest possible incident recovery.

Executives interrupting incident calls? Distracted technical responders? Uninformed customer support team? No visibility into ongoing incidents in your organization at all?

An in-depth review of how to use Lucene Queries to filter logs in observIQ, the log management tool that's fast, affordable, and easy to use.

Many applications use multiple types of datastores simultaneously - mixing SQL and NoSQL databases, for example. Or your application might need two separate clusters of the same database engine to handle an upgrade, or to support separate services. This is where Multi Database Support comes handy. What is Multi Database Support? Multi Database Support makes it possible to attach more than one database group to your application.

Public and hybrid cloud has led to a new era of agility, scale and performance, particularly for the networking that underlies enterprise applications. Yet, more than 80% say their network monitoring hasn’t kept up with major problems that need to be solved. A new approach is required – it’s network observability. Join Kentik co-founder and CEO Avi Freedman as he discusses how to reduce networking issues and risks while continuing to allow your organization to innovate at the speed of cloud.