Businesses know better than to be detached from their customers. Long-term growth can be accomplished when customers are constantly engaged. When brands fail in this endeavor, they might fall short of their overall vision, which is why it's important to cultivate loyalty. This involves creating opportunities to attract new advocates and build a positive reputation.

Mass tort litigation has evolved to become more complex because often, cases involve large groups of plaintiffs and wide-ranging claims. For attorneys, the foundation for developing a powerful case relies on securing medical records that are both accurate and thorough. Such medical records offer critical evidence for establishing causation, determining damages, and substantiating legal arguments. With mass tort cases, having a deep understanding of record retrieval and how it can be streamlined will pay dividends.