Your trusted MSP service desk software just got a whole lot better with a set of new features and enhancements to take your IT support experience to greater heights. We’re excited to share with you ServiceDesk Plus MSP’s newest release, where we’ve focused on taking what you, as a managed service provider, need for your business to thrive—and make world-class IT support for customers, a reality.

Every year, we take time out of our everyday activities to join thousands of techies just like us for the biggest event of the season–AWS re:Invent. For one week at the end of November, industry leaders gather in Las Vegas to learn about new technologies from AWS as well as other partners in the cloud, DevOps, and IT spaces. The new technology, innovative ideas, and smart, ambitious people we have met over the past few years have been priceless for all of us at Logz.io.

Before the release of Java 9 and 10, there were several limitations to deploying and monitoring Java in Docker. This post explores how the latest versions of Java address the most common of these limitations, and includes examples of how to make the most of monitoring Java in Docker.

Global Service Monitor (GSM) checks the availability of web-based applications from different geographies across the world. Why is that important? It gives an insight in to the end user’s experience, and how well the application works for them. It also allows the monitoring expert to isolate network from application issues. And the best news? SCOM takes that awesome data from GSM and beams it into the console.