Operations | Monitoring | ITSM | DevOps | Cloud

One of the biggest advantages of the OpenTelemetry project is its vendor neutrality — something that many community members appreciate, especially if they’ve spent huge amounts of time migrating from one commercial vendor to another. Vendor neutrality also happens to be a core element of our big tent philosophy here at Grafana Labs. We realize, however, that this neutrality can have its limits when it comes to real-world use cases.

Earlier this year, we were thrilled to announce that Catchpoint is now available as an Enterprise data source for Grafana! With the public preview release of the Catchpoint Enterprise data source, you can seamlessly bring Catchpoint’s extensive Digital Experience Monitoring (DEM) and Internet Performance Monitoring (IPM) capabilities into your Grafana dashboards, enhancing your ability to visualize and analyze performance metrics in real-time.

Good news, our partners over at GripMatix have been hard at work on a new a data source for Citrix Virtual Apps and Desktops and Citrix DaaS for SquaredUp, specifically to allow you to test that you can log on/off to virtual apps and desktops with in depth synthetic transactions.

If you’re looking to simplify user access and permissions in your Grafana instance, then this blog post is for you.That’s because we’re going to walk through how to set up a streamlined system for managing user permissions with Grafana teams. We’ll focus on Entra ID (formerly Azure Active Directory) as our user repository and identity provider, but these steps can be adapted to other identity providers as well, including Okta and Keycloak.

A year ago we rebuilt our alert rule state history, using Grafana Loki for storage and updating the UI to display a timeline of all state changes of an alert rule. As a result, users can now conduct better root cause analysis by going down to the level of an alert rule and seeing when certain alert instances started or stopped firing. But we aren’t stopping there. To ensure system stability and avert outages, you also need one place to see the state history for all the alerts in your system.

Managing incidents effectively is crucial for maintaining service quality and customer satisfaction. But with so many variables at play, how do you keep track of it all? The answer lies in a well-designed Incident Management dashboard. Think of it as your control center, providing real-time insights and helping you make data-driven decisions. Creating an Incident Management dashboard might sound like a complex task, but it doesn’t have to be.

The recent changes in VMware's licensing model under Broadcom have introduced new complexities for IT teams worldwide. The shift from perpetual to subscription-based licensing has raised concerns about cost management, compliance, and resource optimization. One global IT service provider has leveraged SquaredUp to navigate these challenges, providing a real-world example of how organizations can use SquaredUp to adapt to these changes and maximize efficiency.