Operations | Monitoring | ITSM | DevOps | Cloud

Why is Mobile Device Management (MDM) Important?

Today, almost every IT department or MSP uses some form of mobile technology. Even though smartphones, laptops, tablets, and other mobile endpoints are incredibly useful for an organization, they can be difficult to manage. TechFunnel’s article on mobile devices in the workplace announces that one laptop is stolen every 53 seconds, while 7 million smartphones are lost every year.

Secure Backup Strategies for 2022

Hard drive crash. Ransomware. Equipment failure. Accidental deletion. Theft. There are plenty of reasons why end users want to have a secure and up-to-date backup of their most important files. And there are just as many approaches to backup and recovery as there are reasons to want it in place. In this article, we’ll discuss practical strategies and best practices for backing up important data, including consumer-level options and how to get the most from an enterprise-grade backup solution.

MSP Sales Process Guide: Steps & Examples for 2023

Looking to launch or improve your MSP sales process for 2023? This guide covers examples and tips that will give you a massive jumpstart. On the face of it, now is a great time to be an MSP. The MSP market continues to grow every year — it’s expected to expand at a compound annual growth rate (CAGR) of 13.4% from 2022 to 2030 according to Grand View Research. That means plenty of new business and sales opportunities, right? Maybe. But for who?

Endpoint Security Management Definition & Examples

From harmful malware attacks to data breaches, there are many problems that will arise if you don’t manage your endpoints. As a matter of fact, a report on endpoint security by Expert Insights states, “68% of organizations have experienced one or more endpoint attacks that successfully compromised data and/or their IT infrastructure.” Protect your organization from threats by learning more about and implementing endpoint security management.

SpiceWorld 2022: It was good to be back

Ah SpiceWorld. One of NinjaOne’s favorite conferences – and a personal favorite of mine. So after two years of the show being virtual, we were thrilled to learn that SpiceWorld would be back in-person this year (with a virtual element too). We couldn’t wait to see everyone in person again! Conversations with customers in the NinjaOne booth Now that the show is over, I didn’t want to miss the opportunity to showcase what Ninja was up to and highlight the great work of our team.

RTO vs. RPO: What's the Difference?

It’s common for an MSP to question the value of Microsoft Intune when it comes to managing their customers. There are a few common concerns that tend to come up, including the pricing structure and the lack of multi-tenancy. It’s also something new that the MSP and their staff may need to learn. With that said, is MS Intune bringing value to the MSP’s table? Is there some potential to be leveraged out of using Microsoft’s MDM as a managed service provider?

IT Horror Fest 2022

It's baaaa-aaaaack. The ritual is set. The PowerShell rites have been cast. Once again, we're calling together a coven of your favorite IT experts to share stories of cursed server closets, loathsome legacy systems shrouded in mystery (and misery), and support tickets from HELL. This year, in addition to real-life horror stories and IT survival tips we're subjecting our panel to a monstrously spicy challenge that may just make this year's Fest our last.

Managed IT Services Guide for 2022

Insight reports that 55% of small to medium business (SMB) owners feel that the tech tools and solutions they use are getting in the way of them progressing and using newer IT tools. Unfortunately, a lot of these organizations definitely feel stuck because they lack the knowledge of how to advance their tech. What if you didn’t have to be the one to oversee all the tech in your business?

IT Horror Stories: How Unpatched Software Hurts Businesses

Leaving software unpatched is one of the most basic, unforced errors an executive can make, but companies large and small keep learning this the hard way. Keeping software up-to-date is harder than it seems, so even when execs are aware of the importance of patching, the sheer volume of needed fixes and the high error rate mean that not every company stays protected.