Operations | Monitoring | ITSM | DevOps | Cloud

What Is OTN?

The Optical Transport Network (OTN) is a widely deployed industry-standard protocol that provides a comprehensive framework for multiplexing, switching, and transporting diverse digital payloads over optical fiber. Modern service providers face growing pressure to consolidate diverse traffic types. OTN acts as a universal digital wrapper, encapsulating Ethernet, IP, SONET/SDH, and storage (Fibre Channel) traffic into a single, highly efficient transport layer.

The Factory Floor's Digital Blind Spot: Hidden IT Risk in Manufacturing

Manufacturing organizations have spent years strengthening the systems, processes, and supply chains that keep production moving. Yet some of the disruption affecting operations begins in places that are much harder to see. A slow engineering workstation, inconsistent access to a production application, a login delay at shift change, or a device that needs repeated intervention may not look like a plant-wide outage, but each one can add friction to work that is already tightly sequenced.

Cloud Outage Resilience: On-Call Lessons for 2026

Cloud outage resilience has quietly become the most important reliability topic of the year. Analysts now treat large scale cloud downtime as a matter of when, not if. Forrester has predicted at least two major multi day hyperscaler outages in 2026, and the reasoning is hard to argue with. AWS, Azure, and Google Cloud together account for well over half of enterprise cloud spending, so when any one of them stumbles, a huge slice of the digital economy stumbles with it.

How to Reduce Data Costs with OpenTelemetry and Bindplane

Originally written by Paul Stefanski, updated by Dylan Myers. Data costs fill a large column in many organizations' accounting sheets. Data pipeline setup and management is a significant time sink for DevOps, IT, and SRE. Setting up telemetry pipelines to reduce unwanted data often takes even more time, which could better be spent creating value rather than reducing costs. This post will show you how to quickly set up your data pipeline to filter unnecessary telemetry data.

India's DPDP Act: What it means for where you host your data

India's Digital Personal Data Protection Act, passed in 2023 and enforced through subsequent rules, has reshaped the landscape for data hosting decisions for anyone processing personal data of Indian residents. The Act creates specific obligations that map directly onto infrastructure choices: where data can be stored, how consent has to be managed, what security measures are required, and what happens if things go wrong.

Incident Communication Lessons From Spotify Outages

Good incident communication is the difference between an outage your users forgive and an outage that quietly pushes them toward a competitor. That lesson landed hard in late July 2026, when Gergely Orosz of The Pragmatic Engineer publicly walked away from publishing video podcasts on Spotify after a run of reliability failures. The bug that broke publishing was almost beside the point.

From Incident Data to Operational Knowledge: A Safer Role for Generative AI in IT Ops

IT operations teams produce an enormous amount of information. Alerts, logs, incident messages, deployment records, support tickets, runbooks and post-incident reviews all contain operational knowledge. The problem is that much of this knowledge remains fragmented and difficult to reuse. Generative artificial intelligence can help organise and transform this information, but its safest role is not unrestricted control over production infrastructure. Its strongest initial use cases involve reading, summarising, classifying and drafting information for an engineer to review.

5 NFPA 241 Fire Watch Requirements Every Construction Site Must Know

A failed fire inspection can stop work on a job site for several days. Every day the site does not run, there are costs. The job still has to pay for workers, equipment, and other charges. Many superintendents know that a fire watch is needed at times. Not as many know that NFPA 241 tells exactly when you need it, how long it should be done, and who can be the person in charge.

Alert Fatigue Is Now a Reliability Risk in 2026

Two big reliability surveys landed in 2026, and together they deliver an uncomfortable verdict: alert fatigue has stopped being a morale complaint and turned into a measurable production risk. Engineers are drowning in signals, most of which mean nothing, and the noise is now directly causing outages.