Operations | Monitoring | ITSM | DevOps | Cloud

One of the most important features of any software tool or web application is its reliability. Businesses that offer slow or unreliable software services always risk losing customers to better, more competent service providers. This makes it important for businesses to constantly monitor and enhance the performance and reliability of their digital systems.

You are looking for a website monitoring tool, but there are a vast array of options out there. Which are the important ones that actually help your website and team? What should you focus on to get the best one for you? In this article, we go over the top features that move the needle in serving your needs and why they are important.

On October 3, 2022, the U.S. Cybersecurity & Infrastructure Security Agency (CISA) issued Binding Operational Directive (BOD) 23-01, Improving Asset Visibility and Vulnerability Detection on Federal Networks. The directive requires federal civilian executive branch (FCEB) agencies to deliver a series of procedures, reports, and process validations for continuous and comprehensive asset visibility by April 3, 2023. Thereafter, agencies must maintain compliance with the directive.

With over 83 million users, GitHub is one of the most popular development tools out there and the third most monitored service on StatusGator. Since so many users depend on GitHub, we wanted to analyze GitHub’s downtime over the past year and see which GitHub features (i.e., Codespaces, PRs, Actions, etc.) were the least reliable.

Many of us (indeed 1 billion plus users worldwide) rely on Microsoft for essential work activities and were impacted yesterday (Wednesday January 25, 2023) when the cloud service provider experienced a prolonged outage. Internet Resilience is a business priority because when critical workforce services like Microsoft go down, global teams are hugely disrupted.

Major enhancements rolled out to APAC and EMEA customers in Q4 of 2022 hit the NA instance in early January, including support for Mac third party application patching and Linux OS patching. These new features represent a significant increase in NinjaOne's multi-OS patch management capabilities and allow for a truly robust patching strategy across endpoints. We also released the following updates to our CA and APAC instances. These enhancements will be released to EU and NA instances soon.

PeopleCert announced the launch of a new Continuing Professional Development program by which “all candidates with a PeopleCert Global Best Practice certification can choose to renew within three years of their original certification dates.” This radically changes the situation for certified professionals since ITIL certifications were perpetual – until now.

Incidents happen. What matters is how they’re handled. Most organizations have a strategy in place that starts with log searches—and logs/log searching are great, but log searching is also incredibly time consuming. Today, the goal is to get safer software out the door faster, and that means issues need to be discovered and resolved in the most efficient way possible.

IT infrastructure mapping is the process of creating a visual topology of a network infrastructure. This mapping process helps understand the geographic and interactive layout of a network, which applications depend on. Using infrastructure mapping for troubleshooting, you can quickly understand the relationship between application issues and hardware issues.

StackState commissioned Techstrong Research, a strategy and technology analyst firm, to delve into the current state of observability. The resulting report, “Observability Innovation Report 2023,” provides insightful information. 543 IT professionals were surveyed, globally, across 20 industries. The largest concentration of respondents were in the telecommunications, technology, Internet and electronics sectors, followed by financial services.