Operations | Monitoring | ITSM | DevOps | Cloud

Playbooks: A new superpower for designers

From one designer to another, you should know why Playbooks is a fantastic addition to your design tool belt. Playbooks were designed with technical workflows in mind, from incident response to release management, but its flexibility makes it a perfect fit for any repeated process. I love it for creating reusable templates of design checklists and an excellent way to do design review sign-off.

Author's Cut-A Sample of Sampling, and a Whole Lot of Observability at Scale

Brick by brick, block by block—if you’ve been with us throughout our Author’s Cut blog series (and if you haven’t, you can go catch up), you’ve seen us build the case for observability from the ground up. We’ve covered structured events, the core analysis loop, and use cases for managing applications in production—and that’s just to start.

Ping Command: A Beginner's Guide

One of the most continually used tools by network administrators is the ping command. Over a half-century has passed since it was unleashed, and unsurprisingly, it has proven effective in troubleshooting networks. Testing the availability of a networking device on a network (mostly computers) can be done by employing the ping command. In order to check the connectivity between hosts and servers, the PING (Packet Internet Groper) command is utilized.

CircleCI Breach: How to Rotate All Stored Secrets ASAP

Yesterday, CircleCI, a Continuous Integration/Continuous Delivery (CI/CD) service, notified the world it had been breached via a critical advisory from its CTO. As a major software delivery pipeline service, CircleCI users store myriad credentials for various services in CircleCI’s “Secrets Store” infrastructure.

What to Expect in 2023: OpsRamp Technology Leaders Make Their Predictions

2022 saw a return to normalcy on the Covid front as offices re-opened, people gathered in large groups indoors again and mask mandates waned, even as Covid never really went away. Meanwhile, inflation raged through the summer months before subsiding somewhat later in the year and the Great Resignation gave way to mass layoffs, especially in the tech industry.

Critical Metrics and Alerts in the Continuous Delivery Process

Continuous delivery is a software development approach in which code changes are automatically staged for production release. A foundation for modern application development, continuous delivery extends continuous integration by automatically deploying code changes to test and production environments after the build phase. When properly implemented, developers have deployable build artifacts that have passed a standardized testing process and can be deployed to environments as needed.

Don't lose business because you can't manage Apple devices

Up until recently, you may have felt that it was easy to ignore Macs on your customers’ networks. Particularly if there were just one or two in the marketing department or maybe a handful in a graphics team somewhere. Maybe the person in charge of those devices had even been on Macs since the 90s and had got used to supporting themselves.

Puma + Sleuth = The Swiss Army Knife of Deployment Pipeline Orchestration

Michael Gaskin from Puma and Dylan Etkin from Sleuth discuss how Michael's team uses Sleuth to orchestrate its entire deployment pipeline and show engineering value, specifically for a major engineering initiative -- moving from a monolithic packaged software system to a new headless front end commerce solution.