Operations | Monitoring | ITSM | DevOps | Cloud

The A to Z of Devices You Can Remote Control

When most professionals hear the term “mobile device management,” they generally assume that an MDM can only remote control company-issued phones. Several years ago, this idea may have been accurate. But as the digital devices in our world have exploded in number, so, too, has the umbrella of what an MDM can remotely control. Now the right MDM can remote control practically any device with a screen and an interface.

Network Security for Banks-Preventing Breaches, Protecting Data

It is no surprise that cybercriminals are after the money, and banks have plenty lying around. They also have gobs of data, making banks irresistible to hackers who have a field day attacking complex banking IT systems flush with more connections than a movie agent. Here are a few recent facts to know.

What Is a Column Database and When Should You Use One?

If you are working with large amounts of data that will primarily be used for analytics, a column database might be a good option. There are a lot of different options when it comes to choosing a database for your application. A common discussion seems to be the high-level SQL vs. NoSQL database argument of whether data should be stored in a relational database or in a NoSQL alternative like key-value, document or graph databases.

5 open source projects to contribute to in 2023 | Open Source Matters

Welcome to Open Source Matters, where we cover the latest developments in open source technology. In this special edition, we’re covering 5 open source projects you should consider contributing to in 2023. I’m your host, Ben Lloyd Pearson — now, in no particular order, let’s dive in!

Microsoft Calling Plans for Teams Explained

You need ways to bring your distributed teams together. That’ll be one of the reasons that you chose Microsoft Teams. It’s a brilliant comms and collaboration platform for connecting your people. But, when it comes to classic telephony, does it stand up to the competition? Basically, yes. And here’s how. To be able to use Teams for traditional corporate telephony, businesses must link their Microsoft Phone System to a virtual PBX hosted by Microsoft in the cloud.

How communication can make or break your incidents - incident.fm

In this episode, Pete and Lisa discuss why great communication is essential to the success of any incident management process. From keeping your wider team in the loop to minimise disruption, to using customer communication to strengthen your brand when things go wrong, the team share their experiences and top tips for having a transparent incident communication culture.