Operations | Monitoring | ITSM | DevOps | Cloud

Measuring User Experience with Web Vitals

Top of search for you means top of mind for your customers. And with Google’s upcoming Page Experience update to Web Vitals taking place in a few weeks, now’s the right time to optimize your user experience. But before you can optimize your user’s experience, you need to be able to measure it. We’re kicking off Measurement May by breaking down breaking down how Google uses Web Vitals data — and how you can instrument that data with Sentry.

How to search logs in Loki without worrying about the case

Whether it’s during an incident to find the root cause of the problem or during development to troubleshoot what your code is doing, at some point you’ll have an issue that requires you to search for the proverbial needle in your haystack of logs. Loki’s main use case is to search logs within your system. The best way to do this is to use LogQL’s line filters. However, most operators are case sensitive.

Why Experience Level Agreements for Microsoft 365 are Becoming a Business Expectation

When it comes to business, having a productive IT team means enhanced productivity. Understanding that productivity is a direct result of a good user experience is crucial. In this blog, we will examine what constitutes a good user experience and how experience level agreements for Microsoft 365 are becoming a business expectation. An effective Experience Level Agreement is a combination of different data sources.

The fastest SQL Change Automation, Azure DevOps and AzureSQL DB pipeline

Is it possible to set up an end-to-end deployment pipeline from Dev through to Production in Azure DevOps, with SQL Change Automation and Azure SQL DB in just 10 minutes? Join Chris Unwin, a Redgate Solution Engineer, as they try to break the record for setting up a migrations-first pipeline with SQL Change Automation from Dev to Continuous Integration and finally, deployment.

Rappi Relies on Splunk Observability Cloud to Meet its 30-Minute Guarantee

Hear from Rappi’s EVP Engineering, Alejandro Comisario about how as one of the largest technology startups in Latin America, the on-demand delivery service relies on the Splunk Observability Cloud for real-time, end-to-end visibility across its complex backend system of 1k+ microservices. Since COVID-19 Rappi has grown 300%, relying on Splunk’s real-time observability to eliminate app issues for customers and stay on top of its infrastructure, applications, and overall business. With Splunk APM, Rappi now has in-depth insights into service behavior and directed troubleshooting, bringing developers’ mean-time-to-resolution (MTTR) down by 90+%.

Datadog on Security and Compliance

At Datadog, customer trust and data security are of the utmost importance. As a high growth company, navigating the tradeoffs of security and development agility are especially critical. Our customers expect us to continually improve our platform, while providing a compliant, secure environment for their most critical data. Balance is key to rolling out features rapidly and keeping systems secure.

3 Key Features Every Service Desk Needs

Modern enterprises must work to ensure their organization is focused on making employees feel heard and valued, and a key way to do this is through strong IT service management. We’ve said it before, but it bears repeating—today’s employees expect a similar service experience in the workplace that they encounter in their daily lives.