Operations | Monitoring | ITSM | DevOps | Cloud

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How to use uptime and website speed for competitive edge

Want to know how to make sure your website, web application, or API makes you stand out against the competition? It isn’t all about offering innovation (not that innovation doesn’t help), but taking what you do offer and making it the best. I.e., website and API uptime, performance, and function matter. We’ve got some tips to help you get there.

Meet Opsgenie at AWS re:Invent 2018-Making Incident Response Faster and More Efficient

It’s an exciting time here at Opsgenie. We recently joined the Atlassian family, updated our logo, released new pricing, and now we’re headed to AWS re:Invent 2018! So much has changed since last year’s event and we can’t wait to talk about it in person.

Just for Black Friday, we're doubling our prices

Black Friday. Everyone's throwing out coupon codes with crazy discounts, right? Why on earth would we be doubling our price for just that day? For many online services, Black Friday is a huge source of income. Webshops reportedly double or even triple their revenue that day. Many make up for a bad month in just that single day. On your most important sales day of the year, you want your site to be online. Therefore, on that day, our service is twice as valuable.

What is MTTR? Critical Incident Recovery Metrics to Reduce Downtime

Whether it’s a scheduled maintenance or an unexpected outage, downtime is time your solutions are out of action and unavailable for use. Long or frequent periods of downtime have significant costs to the company, and ultimately undermine customer trust. So what is MTTR? And how can improving MTTR reduce downtime? Below are four key metrics to get you started.

Testing Exchange OAuth Access and Azure AD

Exoprise recently added support for OAuth (OAuth 2.0 to be exact) credentials to the core Exchange Online testing sensor. This capability has been requested in the past and with this new release, enables end-to-end testing of Exchange Online and the OAuth capabilities of Azure AD with Office 365 from multiple concurrent locations.

Three high level patterns in CFEngine

How do you deal with config files that need different settings based on various services that are running on a host and cooperate with other teams? It’s a common question, and it came up on in #cfengine on irc.freenode.net recently. The issue is that team A might be working on package A, which requires some environment variables set. But team B might be working on a totally different thing — and want to achieve the same thing.

CloudFormation Stack Drift Report Action

Last week, AWS announced a fantastic new feature for AWS CloudFormation, CloudFormation Drift Detection. Drift detection allows you to determine whether the AWS resources controlled by your CloudFormation stacks have drifted from their original configuration. This can happen if you manually adjust properties of your AWS resources. Today, we’re excited to announce a new action to report on your CloudFormation drifted stacks: CloudFormation Stack Drift Report.