Frontend Performance Monitoring 101
Want to uncover slow page loads and know what’s causing slow app response times? Let Sentry Performance be your guide. Learn the basics of application performance monitoring with Sentry in this livestream.
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Machine Learning for Fast and Accurate Root Cause Analysis
Machine Learning (ML) for Root Cause Analysis (RCA) is the state-of-the-art application of algorithms and statistical models to identify the underlying reasons for issues within a system or process. Rather than relying solely on human intervention or time-consuming manual investigations, ML automates and enhances the process of identifying the root cause.
Building a Distributed Security Team
In this live stream, Cjapi’s James Curtis joins me to discuss the challenges of building a distributed global security team. Watch the full video or read on to learn about some hard-won examples of how to be successful with remote team building and management. Talent is hard to find, and companies are hiring from all over the world to build the best teams possible, but this trend has a price.
The Unplanned Show: Things every PagerDuty user should know
What are the secrets to successfully adopting PagerDuty? Dormain will sit down with Senior Manager of Customer Success Engineering, Matt Linebarger to get his list of things he wished every PagerDuty user knew.
How AI is Changing Modern Networking
Artificial intelligence has changed the landscape of technology, especially as we collect and analyze vast amounts of data. As AI workloads are distributed among compute nodes and across data centers, what problems are posed for traditional networking, and what solutions can we discover? This live discussion between Justin Ryburn, Field CTO at Kentik, and Phillip Gervasi, Director of Technical Evangelism at Kentik, dives deep into the current state of data center networking in the age of AI.
Exploring the Realm of Helpdesks: Your Complete Guide | Infraon
Are you ready to delve into the captivating world of helpdesks? Join us as we'll take you on a step-by-step exploration of helpdesks. Learn about their pivotal role in troubleshooting, their exceptional ability to predict and prevent issues, and how they pave the way for quick solutions and delighted customers.
ServiceDesk Plus overview demo
ServiceDesk Plus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top-notch IT service delivery. With advanced ITSM functionality and easy-to-use capabilities, ServiceDesk Plus helps IT support teams deliver world-class service to end users with reduced costs and complexity. More than 100,000 organizations across 185 countries trust ServiceDesk Plus to optimize IT service desk performance and achieve high end-user satisfaction.
What's wrong with MTTR?
Taken from our a full debrief on "Learning from incidents is not the goal", Chris walks through MTTR, the justifiable bad rap it has, and his thoughts on it as a measure.
Active and passive learning from incidents
In this video, Chris shares his thoughts on the difference between active learning: writing and sharing debriefs, meeting to walk through an incident, etc., and passive learning: running incidents in the open, dynamic collaboration, reviewing past incidents.
The Debrief: Learning from incidents is not the goal
In this video, incident.io co-founder and CPO Chris Evans walks through his blog post "Learning from incidents is not the goal". We cover why he wrote this, his thoughts on the gap between theory and practice, and how people can really learn from incidents.